Assistant Property Manager - Maintenance

THE DOUGLASTON COMPANIES-posted 3 days ago

$60,000 - $65,000/Yr

Full-time • Entry Level

Hybrid • New York, NY

11-50 employees

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We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for an Assistant Resident Manager to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply!

Answer phone calls from residents, vendors, agencies
Maintain organized office space and assist in ordering required supplies, as per PM & RM
Assist leasing department to obtain all necessary documents to maintain resident files
Create and maintain work orders for the property
Liaison between residents, maintenance staff, vendors, and management
Assist with resident inquiries pertaining to rent payments and charges
Ensure residents are responded to promptly and within 24 hours of requests
Provide administrative support to Property Manager and Resident Manager
Assist & support all team members in required trainings and scheduling
Assist Property Manager and Resident Manager in walking vacant apartments and ensure all apartments are prepared for move-in
Coordinate move ins, move outs and tenant files with main office
Process move-outs: including scheduling move-out inspection, complete move-out paperwork and upload all required documents to Yardi and then notify PM & VP
Monitor and update building/s parking space files; oversee parking leases, upload documents, updated vehicle information, update appropriate parking spaces, and enter parking charges
Maintain monthly extermination reports
All others tasks & special projects as required by management
Answering Phone calls from residents, vendors, agencies
Maintain organized office space and assist in ordering required supplies, as per PM & RM
Assists leasing/compliance department in obtaining all necessary documents; lease renewals, annual recertifications, annual student certifications, and general leasing notices

2-5 years’ experience in an administrative role within a Property Management office or related field
Proficient with Microsoft Office Suite (word, excel and outlook)
Previous Yardi experience or Property Management Software required
Ability to work on and complete multiple projects in a timely matter
Strong organizational skills with attention to detail
Strong communication skills, both written and verbal
Self-starter who can work independently and as part of a team

Bachelor’s degree preferred
Bilingual in Spanish/English preferred
Strong customer service experience

Health: We proudly offer a full suite of health benefits! Thats medical, dental, vision, FSA, HSA, and even pet insurance for your furry family, to name a few. We also provide Life Insurance employer paid (basic with option to purchase more), Enhanced Short-Term Disability and Long-Term Disability coverage!
Wealth: great pay, 401(k) plan with a very generous employer match and vesting schedule because your retirement is just as important to us as it is to you!
Development: virtual courses, tuition reimbursement, lunch and learns and wellness programs.
Balance: paid time off, 9 company holidays, hybrid work schedule with 4 days in the office and 1 remote (subject to your location and role). We offer a fun-fast paced culture that's a perfect mix of high performance.

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