Assistant Property Manager II

Coastline Equity-posted 3 months ago
$22 - $24/Yr
Full-time • Entry Level
Temecula, CA
11-50 employees
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As an Assistant Property Manager II at Coastline Equity, you will play a pivotal role in delivering high-quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well-maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents. We’re looking for someone with a growth mindset, an eye for process improvement, and a passion for turning challenges into opportunities. This role is ideal for a detail-oriented, action-driven professional looking to learn, grow, and make a difference in a dynamic and supportive environment of real estate.

  • Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude.
  • Respond to phone calls, voicemails, and emails promptly and professionally.
  • Handle after-hours and emergency on-call duties, providing responsive service during high-stress moments.
  • Collaborate with Senior Property Manager to ensure timely and high-quality maintenance services.
  • Bid, schedule, and follow up on all repair work, maintaining documentation in AppFolio.
  • Conduct move-in, move-out, and routine inspections to ensure habitability and safety.
  • Assist with vendor insurance documentation coordination and ensure vendors are approved for work.
  • Support rent collection processes including delinquency follow-ups and rental agreement enforcement.
  • Prepare and manage related documentation for proceedings when needed.
  • Help manage and verify rent rolls and ensure all tenant-related documentation is accurate.
  • Submit invoices for A/P processing, track vendor payments, and manage invoice-related documentation.
  • Maintain complete and accurate tenant, vendor, and maintenance files in AppFolio.
  • Oversee key tracking systems and ensure physical and digital organization is maintained.
  • Assist with scheduling appointments with prospective tenants, vendors, and internal teams.
  • Leverage property management tools such as AppFolio for work order tracking, documentation, and calendar/task management.
  • Identify areas for process improvement through technology and workflow automation, including AI.
  • Stay current on industry-related systems and software updates.
  • Maintain a collaborative relationship with the Senior Property Manager and other departments.
  • Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices.
  • Participate in internal initiatives to improve operations, documentation, and interdepartmental workflows.
  • 2+ years of office experience working in an office or administrative setting.
  • 3+ years of customer service experience in a fast-paced or high-volume environment.
  • Strong organizational and verbal/written communication skills.
  • Demonstrated ability to multitask and manage a full task list with prioritization.
  • Interest in real estate and obtaining a California Real Estate License within the two year.
  • Comfort with emergent and high-pressure situations, including emergency response.
  • Proficiency in Microsoft Office Suite.
  • Prior experience in property management, leasing, maintenance coordination, or inspections.
  • Familiarity with property management software, preferably AppFolio.
  • Understanding of rent collection processes, lease enforcement, and rental documentation.
  • Experience submitting A/P invoices and managing basic property-level reporting.
  • Basic knowledge of insurance documentation, work order labor tracking, or rental proceedings.
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance
  • Life Insurance
  • 401(k) plan
  • Training & Development
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