Assistant Property Manager I

MOUNTAIN STATES PROPERTY MANGEMENT INC • South Ogden, UT

1d • Onsite

About The Position

Mountain States Property Management is seeking a results-oriented and experienced Assistant Property Manager. This challenging yet rewarding role requires a dynamic professional with a proven track record in property management and leadership skills. This role will require constant communication with your team to provide the best service for our tenants.

Requirements

• Proven success in on-site multi-family property management operations
• Strong leadership and team management skills
• Proficient in advertising, social media management, and outreach marketing
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint
• Be able to adapt to new situations and be an active problem solver
• Minimum of 0-2 years of property management experience, preferably as a leasing specialist or assistant manager
• National Apartment Leasing Professional (NALP)
• Highschool diploma or equivalent
• Ensure good physical hygiene with a clean and professional image
• Ability to stand for extended periods of time
• Occasionally assist with cleaners/maintenance employees on specific jobs

Nice To Haves

• Ideal candidate has prior leasing experience and is motivated to help Riverdale have a successful lease up.
• Candidate understands during the lease up the working days are Mon - Sat.

Responsibilities

• Assist in Leadership Responsibilities:
• Serve as a secondary authority to the property manager in all things related to the property, team, and residents.
• Foster a collaborative work environment, instilling a culture of excellence, kindness, humility, honesty, and hard work.
• Help during move in and move out inspections
• Resident Relations:
• Cultivate positive relationships with residents, promptly addressing concerns to maintain high satisfaction levels
• Work with dissatisfied residents to resolve their problems in a friendly and compliant manner
• Implement resident retention programs for long-term community stability
• Create a community of “super-fans” and encourage them to share their positive experiences online for others to see
• Marketing, Leasing, & Collections
• Assist/Oversee the marketing efforts of the community to ensure steady traffic and engagement
• Assist/Oversee all social media content creation for the property
• Oversee the leasing workflow within the CRM system and take proactive efforts to achieve high engagement and responsiveness scores
• Assist in overseeing all leasing efforts including being an active member of the leasing team
• Performing check deposits
• Work to obtain and maintain high occupancy rates through effective sales and renewal strategies
• Push to collect all property charges and maintain as low delinquency rate as possible
• Assist the property manager in all lease renewal strategies and push for high renewal rates
• Compliance:
• Ensure adherence to local, state, and federal regulations, and company policies and procedures
• Manage the process of sending collection an eviction accounts to the law office
• Posting three-day notices
• Incorporate industry best practices into daily operations
• Training:
• Newly hired office employees will be under your supervision during their first month
• Preparing and communicating expectations and goals
• Offering any assistance to the employee to make the transition smoother

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED