Assistant Property Manager/Front Desk - Bayview Hill Gardens

Mercy HousingSan Francisco, CA
18h$23

About The Position

Mercy Housing is redefining affordable, low-income housing. We’re a national nonprofit organization that is working to build a more humane world where communities are healthy and all people can develop their full potential. Job Summary: Assist the Property Manager in the day-to-day front-line operations of the property in these primary duties: prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed, train and motivate all new clerks, and monitor the traffic in and out of the building. The ideal candidate will have 2+ years of LIHTC experience.

Requirements

  • High school diploma or equivalent
  • Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk. Two (2) years strongly preferred.
  • Property management work experience and knowledge of applicable local and federal housing laws
  • Learn and adhere to Fair Housing regulatory requirements
  • Dependable, punctual, and reliable; work weekends and flexible work schedules if needed
  • Legally operate a motor vehicle (valid driver's license)
  • Basic proficiency of Microsoft Word and property management software; effectively operate office equipment

Nice To Haves

  • Knowledge of Yardi database and real estate property management applications

Responsibilities

  • Assist the Property Manager in the day-to-day front-line operations of the property
  • Prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed
  • Train and motivate all new clerks
  • Monitor the traffic in and out of the building
  • Assist with collection of rent and other income, make bank deposits, and forward receipts to National Office on a monthly basis
  • Assist with the leasing process from initial application to move-in
  • Cover the front desk as needed
  • Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals
  • Attend all staff meetings

Benefits

  • Several Healthcare plans to choose from
  • Dental (includes adult and child orthodontia) and vision
  • 15 days of earned PTO your first year
  • 12 company holidays + 2 floating holidays
  • 403b + match
  • Early close Fridays (3 paid hours each Friday)
  • Early close prior to a holiday (3 paid hours)
  • Paid Time off between Christmas and New Year's Holiday
  • Paid Volunteer Time
  • Paid Parental Leave and Care Giver Leave
  • Paid Life Insurance
  • Free Employee Assistance Plan
  • Free Basic Dental
  • Pet Insurance options
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