Assistant Property Manager/Customer Care Specialist

Storage Post • Garden City, NY

1d

About The Position

Join a fast-growing, tech-driven company that’s redefining commercial real estate.
At Storage Post, we manage over 4 million square feet of premium property across the East Coast—and we’re just getting started. We’re looking for an Assistant Property Manager / Customer Care Specialist in Garden City, NY who thrives on delivering exceptional customer experiences and wants to grow with a company on the move.
Why Storage Post?
$2,000 Sign-On Bonus – A strong start from day one
Monthly Store Bonus – Your performance = real rewards
100% Employer-Paid Medical, Dental & Vision – We’ve got you covered3
401(k) with 4% Employer Match – Invest in your future
24 Paid Days Off Annually – Rest, recharge, repeat
Career Growth Opportunities – We promote from within and grow together
You will:

As an Assistant Property Manager / Customer Care Specialist, you’re the heartbeat of the store—the friendly face, trusted guide, and problem-solver customers rely on. No two days are the same, and that’s exactly how you like it.

Requirements

• You have 2+ years of property management, sales and/or retail experience, with a strong focus on customer service.
• You love helping others and have a positive, can-do attitude.
• You know how to resolve conflicts and turn challenging situations into positive experiences.
• You thrive in dynamic, fast-paced environments.
• You have excellent communication and organizational skills.
• You’re flexible, ready to work weekends and travel to nearby locations when needed.

Nice To Haves

• You’re bilingual in Spanish (a plus, but not required!).

Responsibilities

• Deliver standout customer service that turns first-time visitors into loyal customers
• Own customer inquiries, offering timely solutions tailored to their needs.
• Keep our facility running smoothly – opening and closing the store with precision.
• Enhance customer relationships with follow-up calls and personalized support.
• Lead facility tours to help customers find the storage options that work best for them.
• Maintain a pristine environment – inside and out, your attention to detail ensures the facility looks great!
• Ensure efficient customer service by managing the support queue and resolving issues quickly.
• Handle rollover calls with a professional, customer-first approach.
• Make operational improvements and keep everything running like clockwork.
• Manage credit inquiries and help customers through financial processes with ease.

Benefits

• $2,000 Sign-On Bonus – A strong start from day one
• Monthly Store Bonus – Your performance = real rewards
• 100% Employer-Paid Medical, Dental & Vision – We’ve got you covered3
• 401(k) with 4% Employer Match – Invest in your future
• 24 Paid Days Off Annually – Rest, recharge, repeat
• Career Growth Opportunities – We promote from within and grow together

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed