Assistant Property Manager, Cherrydale Apartments| Baltimore, MD

Enterprise Community Partners • Baltimore, MD

391d • $49,920 - $55,702

About The Position

The Assistant Property Manager at Cherrydale Apartments plays a crucial role in ensuring a safe and attractive living environment for residents while maintaining operational efficiency and strong financial results. This position serves as a support to the Property Manager and is responsible for resident interactions, compliance with housing regulations, and implementing marketing strategies to achieve occupancy goals. The role emphasizes exceptional service and resident satisfaction, aligning with the organization's mission to provide affordable housing.

Requirements

• Minimum three years' experience in property management, leasing, or a related field.
• High School Diploma or G.E.D.
• NCHM COS & TCS Certification or commitment to obtain certifications.
• Strong organizational and follow-up skills.
• Excellent verbal and written communication skills in English.
• Ability to apply problem-solving skills to operational issues.
• Proficiency in Microsoft Word and Excel.
• Strong customer service orientation and attention to detail.

Nice To Haves

• Experience with Fair Housing regulations.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive attitude and strong interpersonal skills.

Responsibilities

• Ensure a safe and attractive living environment for residents.
• Serve in the capacity of the Property Manager in their absence.
• Demonstrate the HEROES principles in all activities and interactions.
• Interact routinely with residents and address concerns promptly and professionally.
• Implement sales and marketing activities to achieve occupancy goals.
• Maintain knowledge of competitive properties and market trends.
• Comply with Enterprise Residential's policies and procedures and external regulatory requirements.
• Ensure compliance with the Fair Housing Act and manage lease processes.
• Collect rents and manage delinquencies and collections.
• Provide direction to the team in the absence of the Property Manager.
• Promote resident services initiatives and engage residents in community activities.
• Prepare, monitor, and distribute reports on operational and financial data.
• Assist in processing property expenses and vendor invoices.
• Participate in required training sessions and keep the Property Manager informed of relevant information.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Tuition reimbursement
• Employee assistance program
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED