Assistant Project Manager

Anthony & Sylvan Pools•Winston-Salem, NC

5d•Onsite

About The Position

The Assistant Project Manager (APM) is responsible for assisting with all aspects of construction from scheduling to the pre-site inspection to receipt of the Certificate of Completion/Certificate of Occupancy. The APM must be knowledgeable in all phases of the installation and operation of all equipment and systems. The APM acts as the liaison between the customer and the sub-contractors, helping to coordinate all sub-contractor activities to complete each phase of construction. This role involves setting schedules and construction timelines for all jobs, resolving scheduling conflicts, correcting miscommunications, and maintaining relationships with contractors to ensure production. Essential functions include supporting project planning and pre-construction activities, overseeing all phases of installation and construction, coordinating scheduling and workflow, serving as the primary customer point of contact, ensuring compliance with safety and operational standards, managing project documentation and records, and supporting project financial and administrative needs.

Requirements

Exceptional customer service/ communication skills with ability to overcome objections
Demonstrated time management, organizational, and problem-solving skills
Proficiency in Microsoft Office Suite/ iPad
Strong work ethic with ability to work long hours in the busy season
Ability to make decisions relative to scheduling
Ability to work in outdoor environments under varying weather conditions
Ability to lift and carry 30 pounds; often greater than 30 pounds
Ability to stand, walk, climb, stoop, kneel, crouch, and crawl
Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
Ability to communicate promptly and clearly via phone and computer
Ability to drive or travel between job sites as needed

Nice To Haves

Bachelor’s degree
1-3 Years experience with construction, swimming pool, or residential industry’s

Responsibilities

Assisting with all aspects of construction from scheduling to the pre-site inspection to receipt of the Certificate of Completion/Certificate of Occupancy
Being knowledgeable in all phases of the installation and operation of all equipment and systems
Acting as the liaison between the customer and the sub-contractors
Coordinating all sub-contractor activities to complete each phase of construction
Setting schedule/construction timeline on all jobs
Resolving any conflicts in scheduling
Correcting any miscommunications
Maintaining relationships with contractors to ensure production can move forward
Supporting project planning and pre-construction activities, including assisting Project Managers, Design Consultants, and Sales Managers with inspections, site visits, canvas reports, and pre-site evaluations to identify and resolve site concerns prior to contract execution
Overseeing all phases of the installation and construction process, documenting progress with digital photos, ensuring completion of required inspections, and meeting regularly with the Construction Manager to review project status and resolve outstanding issues
Coordinating scheduling and workflow by communicating effectively with the Scheduling Team and subcontractors, defining construction schedules, and maintaining strong working relationships to promote quality, safety, and scheduling efficiency
Serving as the primary customer point of contact, communicating via phone and email regarding project status, scheduling, and questions; maintaining same-day responses; building strong customer relationships; and acting as a professional representative of A&S
Ensuring compliance with safety and operational standards, including adherence to the A&S Safety Program and proper use of required safety equipment on all jobsites
Managing project documentation and records, producing and maintaining accurate construction files such as permits, contract addenda, revised plans, incident reports, material selections, job files, and in-office tracking spreadsheets
Supporting project financial and administrative needs, including ensuring payment schedules are maintained, collecting customer payments when necessary to advance construction phases, and performing other duties and special projects as assigned
Completing a minimum of 25 job sites per week, with detailed canvas reports for each visit
Maintaining a CSS score average of 70, actively involved with turnarounds as needed
Being in the field and available from Monday to Friday starting at 7:30am, ending the day no earlier than 4:30pm
Achieving 100% compliance on mandatory inspections
Maintaining a driver score of 94% from the Fleet Management System
Maintaining regular communication with each customer and responding to all customer communications within 24 hours during business hours