SUMMARY: Directs and inspects the work performed by employees to ensure the work performed meets standards. Assists in meeting customer requirements, even when outside typical areas of responsibility. Maintains a high level of productivity while working safely and dependably. Works effectively with other team members and continues to improve and develop skills and knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Directs and performs work assignments for various janitorial duties; conducts inspections to check thepletion of work assignments and to ensurepliance to contract specifications. Responsible for the indoctrination of new employees in order to provide appropriate training. Demonstrate proper techniques to perform the specific tasks the employee is assigned; Instruct employees on proper use of safety equipment issued to them. Ensure employees have adequate supplies and equipment forpletion of assignments. Monitor team activities in order to establish individual performance trends. Identify training and development needs of team members, and as assigned, train new and existing employees on proper cleaning techniques. Inform Operations Coordinator of Division Manager of any behaviors or incidents detrimental to our relationship with the Client or the requirements of the site contract. Keep Pass Down Log current with details of any incident or information that the following shift supervisor and Operations Coordinator or Division Manager should be aware of. the Operations Coordinator or Division Manager by telephone to inform them of an incident that requires their immediate response and follow any instructions given. Interacts with Site Management on a regular basis to maintain openmunications and coordinate efforts and insure attainment of mutual objectives. Notify Operations Coordinator or Division Manager of problems and/or concerns identified by site personnel. Ad to the Company rules, technical procedures and safety policies as may bemunicated verbally or in writing. Monitor all custodial tasks to ensure they are carried out in accordance with the requirements of the contract. Ensure that all employees have the appropriate safety equipment and instruction on use of safety equipment in order to meet all safety standards. Review all items of the Safety Orientation Form with employees on their first day of work. Provide leadership to team members and present a professional image to customer and co-workers, fostering exceptional customer service skills. Responsible for implementing and maintaining the Company Quality Control Plan and ISO 9001:2008 Quality Management System. Will attend all initial orientation reviews of Quality Control Plan-Systems for all relative sites and follow all daily inspections, as written. Complete Monthly Work Plan and submit to COTOR on the 25th of each preceding month. Inputpleted dates and inspect uponpletion. Submitpleted monthly Work Plan to COTOR and QAM. Attend all ISO meetings and schedule employee ISO Trainings as indicated on Internal Audit Schedule. Implement Company's Corrective Action Request as non-conformances arise. Follow all non-conformances until they have been closed out. Train all employees on the Work Process Procedures, retraining when needed and place in individual training records. Maintain and manage all ISO records for internal and external audits. Maintain knowledge of all current building cleaning schedules. (see also, attached Monthly Inspection Schedules, verifying monthly changes) Due to the nature of the work being performed, punctual and regular attendance is required.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
501-1,000 employees