Assistant Program Manager I - CDS

Washington County Mental Health Services • Montpelier, VT

91d • $23

About The Position

The Assistant Program Manager (APM) I supports adults with developmental disabilities in a residential setting by providing direct care, behavioral support, and supervision of daily activities. This role helps manage staff schedules, trains Residential Behavioral Support Specialists (RBSS), and ensures coverage for shifts when needed. The APM I promotes a safe and engaging environment, assists residents with personal care and transportation, and responds calmly and effectively during challenging or crisis situations. Success in this role requires strong communication, flexibility, leadership, and a supportive presence, especially during on-call rotations and times when residents need extra support.

Requirements

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and proof of vehicle insurance if personal vehicle use is required.
• Ability to lift up to 30 pounds and perform physical assistance tasks safely.
• Availability for variable scheduling, including evenings, weekends, and rotating on-call responsibilities.
• 1–2 years of experience in developmental services, residential support, or behavioral health.
• Demonstrated ability to manage staff schedules and support team operations.
• Strong communication skills and a calm, supportive presence during challenging situations.
• Complete required training in CPR, First Aid, crisis prevention/intervention, and medication administration as provided by the agency.
• Experience with technology, including Microsoft Suite.

Nice To Haves

• Advanced coursework or degree in human services, psychology, or a related field (preferred).
• Familiarity with trauma-informed care and behavior support strategies.

Responsibilities

• Implement behavior plans, provide trauma-informed crisis intervention, and administer medications per agency protocols.
• Deliver individualized services and therapeutic supervision, including 2:1 or 3:1 staffing for residents with high clinical acuity.
• Document care activities, incidents, and treatment progress in electronic medical records.
• Contribute to Individualized Support Agreement (ISA) goal development and monitoring while upholding residents’ rights, dignity, and confidentiality.
• Manage staff schedules, ensuring coverage.

Benefits

• Hourly rate of $23.59/hr.
• Tuition reimbursement/student loan assistance.
• Generous paid time off.
• Employer-sponsored health, dental, life, and disability insurances.
• 403(b)-retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees