Assistant Program Manager, Facilities & Operations

WeWork-posted 9 days ago

$85,000 - $120,000/Yr

Full-time • Mid Level

New York, NY

5,001-10,000 employees

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The Assistant Program Manager will provide project and program management support for various strategic projects, programs and initiatives in the United States and Canada. This includes regional projects and initiatives supporting the Facilities and Operations team. This position will help drive, consult and collaborate on cross-functional initiatives on behalf of Buildings Operations. This role will serve as a critical organizing element to each project team by managing deadlines, ensuring all functions have what they need to achieve goals, driving change to ensure the initiative’s success, and reporting successes and learnings to executives. Objective: The Assistant Program Manager will ensure success through supporting program/project management, process standardization, prioritization, planning, execution monitoring, risk management and communications. The Assistant Program Manager will travel as needed within the region.

Lead and organize cross-functional teams to deliver business value on time and to consistently high levels of quality
Build detailed, integrated project and program plans
Communicate with customers, stakeholders, and team leadership at all levels of the organization
Establish and manage program Key Performance Indicators (KPI’s) and report these measures to business stakeholders
Contribute to program and project strategy by proposing solutions which enable effective project implementation and deliver across the organization
Facilitate stakeholder meetings to provide project updates, present ideas, obtain feedback, and drive consensus
Collaborate with cross-functional teams to identify success criteria and research project requirements
With guidance from program leaders, establish and execute project plans to set the approach, processes, KPIs, communication framework, and milestones
Proactively identify, communicate, and manage project risks
Ensure use of standardized/efficient processes, Agile systems, playbooks, metrics, change management and common language
Assist in driving consistency across project methodologies and approaches
Simultaneously manage multiple projects
Hold vendors contributing to projects / programs accountable for assigned deliverables

Bachelor’s Degree
3-5 years of experience in project/program management or equivalent management experience
Highly proficient in Google Suite - a spreadsheet and deck-building expert
Demonstrated project management experience, with strong organizational skills, attention to detail, and excellent written and verbal presentation skills as core requirements
Ability to work both independently and interdependently with a diverse range of leaders, including executive, mid-management and front-line leaders, in both remote and face-to-face environments
Ability to manage projects in a fast-paced environment, work with a high level of professional maturity, and aptitude for navigating large, ambiguous and matrixed organizations
Experience clearly and concisely synthesizing and reporting on complex and diverse programs for a diverse group of audiences; experience in creating executive presentations preferred
Excellent problem-solving, organizational, analytical and critical thinking skills.
Demonstrate high amount of empathy, integrity, dependability, responsibility and accountability

Consulting experience a plus
Understanding of Facilities Management and Operations a plus

Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance.

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