Assistant Program Director - Audubon Hall

Lantern Community Services IncNew York, NY
54d$70,000 - $85,000Onsite

About The Position

The Assistant Program Director (APD) provides leadership and oversight that ensures high-quality, compliant services supporting clients’ housing stability and overall well-being. This role also develops and supervises a trauma-informed, high-performing team while fostering professional growth, program improvement, and a culture of equity, inclusion, and engagement.

Requirements

  • MSW or MHC from an accredited institution required; licensure (LMSW or LMHC) required within one (1) year of employment.
  • Minimum of five (5) years of social services experience, including at least one (1) year of supervisory experience.
  • Experience working with individuals experiencing mental illness, substance use, and/or chronic homelessness.
  • Knowledge of OMH, DOHMH, and/or HASA contracts and funder requirements.
  • Strong trauma-informed clinical skills, sound judgment, and ability to manage competing priorities.
  • Experience with clinical documentation systems and data tracking tools.
  • Strong written, verbal, and organizational skills.
  • Demonstrated commitment to diversity, equity, inclusion, and justice.

Nice To Haves

  • LMSW or LMHC.
  • Experience working with property management partners in supportive housing.
  • Experience facilitating clinical groups.
  • Familiarity with evidence-based practices such as Motivational Interviewing.
  • Bilingual proficiency.

Responsibilities

  • Provide clinical supervision and coaching to case management staff, supporting professional development and high-quality service delivery.
  • Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes.
  • Support the Program Director in policy development, outcomes tracking, reporting, and overall program management, including coverage in their absence.
  • Facilitate and co-facilitate clinical meetings, staff meetings, and community meetings.
  • Provide clinical oversight in treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk.
  • Ensure staff utilize a trauma-informed, harm reduction approach, particularly around substance use.
  • Identify training needs and support staff engagement with residents through apartment visits, escorts, and community activities.
  • Coordinate with property management, housing stability team, and service providers to support housing stability and independent living.
  • Collaborate with Compliance and QA/QI teams on funder reporting, incident review, and internal audits.
  • Develop and implement client-centered groups and programming.
  • Participate in hiring, onboarding, supervision, and progressive discipline in collaboration with the Program Director and Human Resources.
  • Prepare, review, and follow up on incident reports and required funder notifications.
  • Complete reports and other duties as assigned.
  • Perform other job-related duties as assigned.
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