Assistant Program Director, NV (64060)

Volunteers of America Chesapeake and Carolinas•Woodbridge, VA

3d•Onsite

About The Position

The Assistant Director promotes the mission, vision and core values of the organization and is responsible for providing leadership that supports and promotes the strategic direction of VOAC in areas of jurisdiction. The position shall collaborate with the Director of Services and work to ensure the provision of quality services that support the development and progress of individuals in helping them to lives with a heightened level of dignity and self-sufficiency within their local community. The Assistant Director is directly responsible to the Director for the day-to-day operations of the program’s clinical services. The position manages the functioning of clinical staff, which provides a wide array of I/DD community-based and residential services. This position will directly supervise the Clinical Coordinators (QIDPs), including training, recruitment, performance evaluations, and disciplinary oversight. The Assistant Director will work in collaboration with other disciplines to design a culture that is person-centered. The Assistant Director will be responsible for regulatory compliance as well as being responsible for directing the program to National Accreditation. The Assistant Director will stay abreast of all current governmental changes through actively participating in provider meetings as well as networking with other agencies and will be responsible for ensuring that the program operates accordingly. The position will be working in the Northern Virginia I/DD programs.

Requirements

A Bachelor's degree in the human services field
2 years as a QIDP with a focus on developing and working in a system that promotes a person-centered environment, utilizing best practices for individuals with intellectual disabilities
Expertise in ensuring compliance with policies, procedures, and regulatory requirements
Experience working in conjunction with Quality Improvement and training staff
Personnel administration
Advocacy and public relations
Excellent verbal and written communication
Interpersonal skills
Ability to effectively collaborate and facilitate change, interfacing with all levels of the organization
Ability to manage, train, and implement the Waiver Redesign initiatives for I/DD service line
High level of oral and written communication skills
High level of interpersonal skills
High level of facilitation skills
Ability to think innovatively, strategically, and analytically
Participate in real results strategic process and assist with embedding new initiatives
Ability to prepare and deliver effective presentations to external parties and all levels of the organization, including senior leaders

Responsibilities

Provide leadership that supports and promotes the strategic direction of VOAC in areas of jurisdiction.
Collaborate with the Director of Services to ensure the provision of quality services that support the development and progress of individuals.
Ensure individuals live with a heightened level of dignity and self-sufficiency within their local community.
Directly responsible for the day-to-day operations of the program’s clinical services.
Manage the functioning of clinical staff, which provides a wide array of I/DD community-based and residential services.
Directly supervise the Clinical Coordinators (QIDPs).
Provide training and recruitment for all Clinical Coordinators (QIDPs).
Hold Clinical Coordinators (QIDPs) accountable to their jobs.
Conduct performance evaluations and disciplinary oversight of Clinical Coordinators (QIDPs).
Work in collaboration with other disciplines to design a culture that is person-centered.
Responsible for regulatory compliance.
Responsible for directing the program to National Accreditation.
Stay abreast of all current governmental changes through actively participating in provider meetings and networking with other agencies.
Ensure that the program operates accordingly to current governmental changes.
Implement VOAC policies and procedures.
In coordination with assigned staff, design staffing schedules that support the needs of the individuals, meet regulatory requirements, and comply with approved operating budgets.
Ensure accurate and timely Census and Billing statements to the accounting department and assure all authorizations and pre-authorizations are current.
Oversee that all waiver redesign requirements are implemented and met through clinical practices.
Ensure all Medicaid renewal and rep payee reports and required documents are obtained and met in a timely manner.
Maintain the overall management of CHRIS reporting and follow up entries, as well as LHRC reports required from the CHRIS system.
Oversee the overall management of the IRC and follow up on such.
Maintain adequate staffing for the program and work directly with the HR recruiter, including SilkRoad systems.
Implement monthly quality assurance checks for medical, clinical, and documentation work, including protocol development for individuals and assuring Best Practices are always in place.
Update the Development Team for social media stories about our program.
Attend the Arlington County DD meetings and report back to clinical team and director on those meetings.
Work with all disciplines to implement and provide quality services and support for individuals via maximizing process improvement efforts.
In coordination with applicable staff, ensure that all staff are properly trained, and that training promotes the culture of person centeredness.