Secret Garden Assistant Program Director

Barrier Free Living • New York, NY

11d • $65,000 • Hybrid

About The Position

Manages and mentors program staff, including hiring, training, and performance evaluations, to ensure a positive and productive work environment. A detail-oriented leader who supports a program director by overseeing daily operations, managing staff, and implementing strategic initiatives. Responsible for program coordination, budget management, and ensuring operational efficiency and compliance with organizational goals.

Requirements

• LMSW required minimum
• A minimum of three years’ experience
• Social services experience with survivors of domestic violence and persons living with disabilities preferred
• SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required
• Strong knowledge in navigating organizations, systems and community based resources in New York City
• Ability to work in team, collaborative, multidisciplinary and crisis management environments
• Awareness of anti-bias and trauma-informed care preferred
• Computer skills required
• Strong abilities to advocate on behalf of survivors
• Effective written communication and interpersonal skills

Nice To Haves

• Social services experience with survivors of domestic violence and persons living with disabilities preferred
• Awareness of anti-bias and trauma-informed care preferred

Responsibilities

• Provide supervision to program staff, including support with monthly statistical reports, grant-related reporting, and overall performance management
• Supervise graduate-level social work interns, including completing required SIFI responsibilities
• Maintain a small caseload of survivors of domestic violence living with disabilities, offering individual counseling and facilitating support groups
• Prepare, review, and submit monthly and quarterly program reports and statistical summaries to the Program Director
• Oversee day-to-day program operations, including managing staff schedules, timesheets, and internal communication
• Provide oversight of the program’s financial empowerment services, including service delivery and required reporting
• Coordinate program activities, workshops, and special events for participants and the broader community
• Develop and maintain collaborative relationships with community partners and organizations involved in special projects
• Assist with program development efforts, including contributing to grant proposals and requests for proposals (RFPs)
• Develop and deliver trainings, and represent the program at outreach, education, and community engagement events
• Provide information, support, and resource navigation to survivors of domestic violence with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who contact the hotline
• Conduct telephone screenings and respond to inquiries received through the domestic violence hotline and online chat
• Participate actively in staff meetings, case conferences, partner meetings, and professional trainings
• Support general office operations including managing petty cash, processing transportation reimbursements, and maintaining administrative systems
• Provide front desk coverage and hotline coverage as needed, including forwarding and unforwarding hotline calls
• Participate in program committees, internal trainings, and offer support to colleagues as needed to ensure smooth program functioning

Benefits

• 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees