Assistant Program Director

UG2•Waltham, MA

38d

About The Position

This role will be critical to the support of operations and maintenance support of a multi-million RSF life science portfolio in the Greater Boston area. This first-class operation starts with its supporting team members and provides a collaborative, positive, and technically challenging environment that champions professional growth. The Assistant Program Director provides vital support by combining administrational and operational oversight, staff development, safety management, and strategic planning to ensure compliant, efficient, and reliable facility operations.

Requirements

High School Diploma or equivalent, plus three to five years of related experience, or an equivalent combination of education and experience.
Strong mechanical and electrical aptitude with large tonnage HVAC equipment is required
Must have deep understanding of building management systems, facilities, and facilities equipment.

Nice To Haves

Ability to read, interpret, and apply safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including algebra and geometry.
Basic computer skills including internet usage, email systems, electronic manuals, and online learning.
Minimum of three to five years of hands-on experience in the MEP field.
Great communicator and positive personality.

Responsibilities

Develop reporting for each site with the UG2 Senior Program Director client Facilities Director and Asset Management.
Provide monthly reports to executive leadership.
Develop, implement, and present KPIs using customized work order system reporting.
Create and improve a shared drive/files to include live updates.
Attend weekly meetings and maintain continuous discussions with the client for proper management of the account, facilities, and asset operations.
Track and record all billable and non-billable time and expenses.
Develop, implement, and standardize documents such as methods of procedure, reports, schedules, and standard operating procedures to ensure safety, compliance, optimal efficiency, and effective operations.
Ensure Administrative responsibilities are kept up to date including continuous improvement of the work order system with the Chief Engineer, Program Director, and client Facilities Director.
Recruit, mentor, counsel, and train engineers, technicians, and supervisory staff, ensuring they are well-versed in industry best practices.
Quickly respond to emergencies and ensure swift and decisive actions to correct issues, mitigate risks, protect personnel, and minimize operational disruptions. Take proactive measures to ensure proper response.
Act as a key point of contact for the client and UG2 facilities leadership and remain available at all times.
Standardize procedures and practices across all UG2-managed client Greater Boston sites.
Act as a key resource in communicating changes that impact of client sites as a bridge between all Greater Boston sites and UG2 administrative staff.
Provide license, certification, and training opportunities based on site needs and employee development, such as controls and automation, EPA, forklift, HVAC apprenticeship, project management, steam, and wastewater.
Develop and implement solutions to issues impacting sites within the Greater Boston portfolio.
Ensure compliance with safety requirements and industry standards.
Provide total quality management throughout the Greater Boston portfolio.
Collaborate with the client and UG2 leadership for future planning.