SCOPE OF ROLE : The Assistant Program Director will provide supervision of Case Management services to ensure quality care for adults that have experienced Homelessness and Mental Illness. In the absence of the Program Director, the Assistant Program Director will supervise all program staff in conjunction with the Regional Director. ESSENTIAL DUTIES & RESPONSIBILITIES: Direct supervision of all program staff with regard to case management and program services, individual and group Audit and review of individual consumer progress notes and service plans in conjunction with clinical staff Responsible for ensuring consumer service plans are reflective of agency standards, person-centered and trauma informed. Responsible for maintaining contact with other service agencies and ensuring client placement for treatment and program activities (may include volunteer job placement) Assist in coordinating with Director of Intake scheduling/interviewing all new tenants Responsible with orientation and transitioning of new tenants into the program Participates in crisis intervention, reporting management to agency and other stakeholders as needed Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OMH and HUD Provides emergency and relief coverage as necessary May represent agency with community groups and agencies developing linkages for consumer services Provides supervisory meetings with all staff and maintains documentation of these meetings Other duties as assigned