Assistant Program Director

Thompson Child & Family Focus•Maitland, FL

About The Position

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as an Assistant Program Director? As an Assistant Program Director in the Case Management department, you will provide operational leadership and support to ensure high-quality services for children and families. Your responsibilities include leading unit supervisors, monitoring performance measures, ensuring compliance with state and agency standards, and fostering staff development. You will also engage with community partners to strengthen collaboration and address emerging needs. A typical day as an Assistant Program Director will include reviewing case progress and performance metrics, assisting supervisors with complex case situations, facilitating staff meetings, and ensuring timely documentation and reporting. You will spend time both in the office and in the community to support frontline staff and maintain strong stakeholder relationships. As an Assistant Program Director, you must be available for on-call support to respond to urgent case needs, provide guidance outside standard office hours when necessary, and ensure consistent program coverage and quality. What does this position offer? Fantastic Full-time benefits…

Requirements

Bachelor’s degree in human services or related field, Master’s degree preferred
2+ years of leadership experience in child welfare
Displays the capacity/coachability for future growth and development as a leader
Minimum of 3 years’ experience in these related fields: Child Welfare, Dependency, Social Work, DCF, Foster Care, or Adoption
Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
Handle highly stressful, sensitive situations, maintain confidentiality, and professional boundaries
Must have a valid Driver’s License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
All potential job candidates must pass a drug screening test, and an extensive background check is required.

Responsibilities

Provide operational leadership and support to ensure high-quality services for children and families
Lead unit supervisors
Monitor performance measures
Ensure compliance with state and agency standards
Foster staff development
Engage with community partners to strengthen collaboration and address emerging needs
Review case progress and performance metrics
Assist supervisors with complex case situations
Facilitate staff meetings
Ensure timely documentation and reporting
Provide on-call support to respond to urgent case needs
Provide guidance outside standard office hours when necessary
Ensure consistent program coverage and quality

Benefits

3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth
Ongoing, structured leadership development and growth opportunities