Assistant Program Director

Services For The Underserved, Inc. • New York, NY

68d • $64,350 - $65,000

About The Position

The Assistant Program Director – Day Habilitation is a dynamic leadership role that combines the clinical and developmental expertise of a Qualified Intellectual Disability Professional (QIDP) with the operational and managerial responsibilities of an Assistant Program Director. This position is responsible for the effective development, implementation, and oversight of person-centered plans and meaningful day habilitation services. The ADP leads the team to enhance the quality of life for persons supported by promoting community integration, socialization, recreation, and vocational opportunities while ensuring regulatory compliance and quality standards are consistently met.

Requirements

• Bachelor’s degree in Human Services or related field required.
• Minimum 1 year experience working with individuals with Intellectual and Developmental Disabilities (IDD).
• Minimum 1 year experience in the role of QIDP with individuals with intellectual and developmental disabilities.
• Demonstrated knowledge of day habilitation services, Supported Employment, OPWDD regulations, and Medicaid billing processes.

Nice To Haves

• Experience in staff supervision, person-centered planning, and program management preferred.
• Certifications: SCIP-R, CPR & First Aid (training provided if needed).
• Proficient in basic computer applications (MS Office, Teams, Windows).

Responsibilities

• Lead the development and implementation of individualized person-centered plans (Staff Action Plans) that align with each person’s Life Plan, promoting valued outcomes and meaningful engagement.
• Oversee daily operations of the Day Habilitation program ensuring quality services are delivered, documented, and compliant with OPWDD and Medicaid requirements.
• Support and mentor Direct Support Professionals (DSPs) and staff through training, coaching, and role modeling to enhance skills, compliance, and person-centered practices.
• Serve as a key leader during high-demand periods, supporting the Program Director with program management, staff supervision, and emergency responsiveness.
• Promote continuous quality improvement and advocate for the rights, dignity, and independence of persons supported.
• Develop, monitor, and coordinate Staff Action Plans that reflect meaningful, person-centered outcomes.
• Advocate for persons supported during Life Plan meetings, ensuring their preferences and voices are represented.
• Participate in screening, admission, and discharge processes to ensure smooth transitions.
• Facilitate community integration and participation in activities that promote socialization, volunteerism, recreation, and personal growth.
• Provide leadership, mentoring, and coaching to DSPs and support staff.
• Conduct staff training on compliance, person-centered planning, Medicaid billing, and program policies.
• Lead and facilitate meetings with stakeholders and the person’s circle of support.
• Ensure adequate staffing and skill development in alignment with program needs and regulations.
• Assist and Support the management of program budgets and resource allocation responsibly.
• Respond to emergencies and provide 24-hour on-call support as needed.
• Ensure all program activities comply with OPWDD regulations, Medicaid billing requirements, and agency policies.
• Monitor accurate data collection, documentation, and timely submission of billing and reports.
• Participate in audits, quality assurance, and quality improvement initiatives.
• Maintain records, ensuring all documentation, signatures, and dates are accurate and complete.
• Implement SUS policies and uphold standards related to health, safety, and fire regulations.
• Continuously evaluate program performance and identify opportunities for enhancement.
• Promote a culture of feedback and collaboration among staff, persons supported, and stakeholders.
• Ensure adherence to CARF standards and best practices in day habilitation services.

Benefits

• Comprehensive benefits package designed to support wellbeing and development.
• Health and wellness resources.
• Generous PTO.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees