Assistant Program Director

Services For The Underserved, Inc.-posted 3 months ago
$80,000 - $85,000/Yr
Full-time • Mid Level
New York, NY
1,001-5,000 employees
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Under the supervision of the Program Director, the Assistant Program Director will provide supervision to Respite Peer Specialist and Senior Peer Specialist and coordinate the day-to-day operation including promoting the safety, well-being, and guest’s comfort. In the absence of the Program Director, the Assistant Program Director will supervise all program staff in conjunction with the Regional Director.

  • Familiar with OMH regulations and scope.
  • Provides direct supervision of all program staff and report necessary follow ups to the Program Director.
  • Establish connections with MCO’s regarding notification sheets, follow ups, clinicals and discharge clinicals for client stay.
  • In the absence of the program director, assist with completion of guest’s service plans and oversee all daily operations.
  • Coordinates weekly Utilization reviews with the management team and submit report and recommendations to The Program Director and Regional Director.
  • Responsible for coordination with referring provider as needed.
  • Participates in Guest’s discharge planning, collateral contact and safety planning.
  • Provides emergency and relief coverage as necessary.
  • May represent agency and Program with community outreaches and presentations.
  • Prepares reports such as billing, physical plant reports, food and supplies order report and service authorization report.
  • Responsible for ensuring the safety and security of all program guest and staff by reporting damages and necessary upgrades in a timely manner.
  • Ensure completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies order, fire drills, progress notes, follow-ups, supervisions, outreaches, chart reviews and accurate documentation is done by appropriate staff members.
  • Participates in team meetings to ensure guest’s safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness.
  • On-Call 24 hrs a day / 7 days a week.
  • Prepare weekly and monthly reports for the Program director, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports.
  • Ensure daily operations are managed and staff workflow meets the Program’s requirements.
  • Secure full occupancy of the Supportive Crisis Stabilization Center to meet the LOS (Length of stay) requirements.
  • Complete staff timesheet weekly and approve vacation and time off requests, when needed.
  • Review policies bi-monthly to ensure program compliance.
  • Provide staff trainings and in-services as needed to promote job effectiveness and performance.
  • Additional duties as requested.
  • Master’s degree with minimal five years of management experience working in a social service or behavioral health.
  • Must have a license that aligns with the master’s degree of study (LMSW, LPC, etc.).
  • Experience working with people diagnosed with mental illness and people struggling with substance use and co-Occurring disorder.
  • Experience working within a respite/residential or crisis 24 hr. program.
  • Effective written and oral communication skills.
  • Ability to provide in-service trainings to program staff.
  • Computer literacy skills (Excel, Teams, Windows, Outlook).
  • Experience working with children/youth and/or Families.
  • Ability to work evenings and/or weekends.
  • Knowledge of substance use and mental illness as it relates to working with families, Youth/children and adults.
  • Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team.
  • Ability to review clinical notes within appropriate timelines.
  • CASAC / CASAC-T.
  • Strong leadership abilities and skills.
  • Effective Communication skills.
  • Cultural Competence.
  • Comprehensive benefits package designed to support wellbeing and development.
  • Health and wellness resources.
  • Generous PTO.
  • Professional development.
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