Assistant Program Director

Services For The Underserved, Inc. • New York, NY

133d • $80,000 - $85,000

About The Position

Under the supervision of the Program Director, the Assistant Program Director will provide supervision to Respite Peer Specialist and Senior Peer Specialist and coordinate the day-to-day operation including promoting the safety, well-being, and guest’s comfort. In the absence of the Program Director, the Assistant Program Director will supervise all program staff in conjunction with the Regional Director.

Requirements

• Master’s degree with minimal five years of management experience working in a social service or behavioral health.
• Must have a license that aligns with the master’s degree of study (LMSW, LPC, etc.).
• Experience working with people diagnosed with mental illness and people struggling with substance use and co-Occurring disorder.
• Experience working within a respite/residential or crisis 24 hr. program.
• Effective written and oral communication skills.
• Ability to provide in-service trainings to program staff.
• Computer literacy skills (Excel, Teams, Windows, Outlook).
• Experience working with children/youth and/or Families.
• Ability to work evenings and/or weekends.
• Knowledge of substance use and mental illness as it relates to working with families, Youth/children and adults.
• Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team.
• Ability to review clinical notes within appropriate timelines.

Nice To Haves

• CASAC / CASAC-T.
• Strong leadership abilities and skills.
• Effective Communication skills.
• Cultural Competence.

Responsibilities

• Familiar with OMH regulations and scope.
• Provides direct supervision of all program staff and report necessary follow ups to the Program Director.
• Establish connections with MCO’s regarding notification sheets, follow ups, clinicals and discharge clinicals for client stay.
• In the absence of the program director, assist with completion of guest’s service plans and oversee all daily operations.
• Coordinates weekly Utilization reviews with the management team and submit report and recommendations to The Program Director and Regional Director.
• Responsible for coordination with referring provider as needed.
• Participates in Guest’s discharge planning, collateral contact and safety planning.
• Provides emergency and relief coverage as necessary.
• May represent agency and Program with community outreaches and presentations.
• Prepares reports such as billing, physical plant reports, food and supplies order report and service authorization report.
• Responsible for ensuring the safety and security of all program guest and staff by reporting damages and necessary upgrades in a timely manner.
• Ensure completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies order, fire drills, progress notes, follow-ups, supervisions, outreaches, chart reviews and accurate documentation is done by appropriate staff members.
• Participates in team meetings to ensure guest’s safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness.
• On-Call 24 hrs a day / 7 days a week.
• Prepare weekly and monthly reports for the Program director, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports.
• Ensure daily operations are managed and staff workflow meets the Program’s requirements.
• Secure full occupancy of the Supportive Crisis Stabilization Center to meet the LOS (Length of stay) requirements.
• Complete staff timesheet weekly and approve vacation and time off requests, when needed.
• Review policies bi-monthly to ensure program compliance.
• Provide staff trainings and in-services as needed to promote job effectiveness and performance.
• Additional duties as requested.

Benefits

• Comprehensive benefits package designed to support wellbeing and development.
• Health and wellness resources.
• Generous PTO.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees