Assistant Program Director for Orientation and Transition Programs (Student Services Professional III)

California State University System • San Diego, CA

46d

About The Position

New Student and Parent Programs (NSPP), within the Office of the Dean of Students, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. The Office of New Student and Parent Programs houses the following three areas; New Student Orientation and Transition Programs, SDSU Ambassadors and Parent and Family Programs. The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. The Office of New Student and Parent Programs believes that SDSU parents and families are valuable partners in the transition and retention of their students. The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives. Supports new undergraduate SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals. Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University. Introduces new graduate students to tools and resources to support a successful orientation and transition to postsecondary education at SDSU, whether it's a certificate, credential, master's or doctoral program. Cultivates a philosophy of partnership with parents and families of SDSU students through transition programs, such as Parent & Family Orientation, New Student and Family Convocation and Family Weekend. Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board. Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives. For more information regarding the Student Affairs New Student and Parent Programs Department, click here.

Requirements

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
• A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
• Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models.
• Knowledge of how new student and parent programming supports the educational mission of the University.
• Comprehensive understanding of campus services and the concerns of incoming and continuing students as well as parents.
• Ability to plan, organize, and execute large-scale events to welcome new students and families, including coordination, implementation, and evaluation.
• Demonstrated ability to create programs responsive to a diverse and multicultural environment that foster inclusion and belonging.
• Strong interpersonal, oral, and written communication skills, with the ability to maintain confidentiality and exercise sound judgment.
• Proven ability to manage multiple priorities, meet tight deadlines, and adapt to changing needs with initiative and resourcefulness.
• Ability to develop and maintain cooperative working relationships across campus units and with individuals of varied backgrounds and priorities.
• Proficiency in PC applications, including Microsoft Office (Word, Excel, PowerPoint), and Google Workspace tools (Mail, Calendar, Drive, Sheets, Docs, Slides, Forms).

Nice To Haves

• Master's degree in Student Affairs, Higher Education, Educational Leadership, Counseling, or a related field is preferred.
• Bilingual (Spanish preferred).

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees