Assistant Program Director (Employment Services)

Services For The Underserved, Inc.-posted 3 months ago
$60,000 - $65,000/Yr
Full-time
New York, NY
1,001-5,000 employees
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The Assistant Program Director (APD) of the Assisted Competitive Employment Services Program supports the Program Director in overseeing the development, implementation, and management of employment services designed to assist individuals with barriers to employment in securing and maintaining competitive jobs. This role involves coordinating with staff, managing program operations, ensuring compliance with regulations, and fostering partnerships with community organizations and employers. The APD will assist in ensuring the delivery of high-quality services to program participants, maintain compliance with all relevant regulations, and contribute to the strategic planning and development of the program.

  • Assist in developing and implementing program strategies, goals, and objectives.
  • Oversee day-to-day operations, ensuring services are delivered efficiently and effectively.
  • Monitor program performance and make recommendations for improvements.
  • Supervise and support program staff, including providing training and professional development opportunities.
  • Conduct performance evaluations and provide feedback to staff.
  • Assist in recruiting, hiring, and onboarding new staff members.
  • Ensure high-quality service delivery to program participants, including job placement, training, and support services.
  • Collaborate with program participants to develop individualized employment plans and goals.
  • Monitor program participants’ progress and adjust plans as needed to support successful employment outcomes.
  • Ensure the program complies with federal, state, and local regulations and guidelines.
  • Prepare and submit reports to DOHMH, stakeholders, and regulatory agencies.
  • Conduct chart reviews in AWARDS, ACE Portal system, and NYESS.
  • Maintain accurate and up-to-date records of program activities and participant information.
  • Develop and maintain relationships with local businesses, employers, and community organizations.
  • Represent the program at community meetings, job fairs, and other relevant events.
  • Advocate for the ACE program and its participants within the community and with stakeholders.
  • Collect and analyze data to assess program effectiveness and client outcomes.
  • Implement quality improvement initiatives and best practices.
  • Solicit and incorporate feedback from participant and staff to enhance program services.
  • Minimum of 3 years of experience in a role within a human services or employment services program.
  • Experience working with individuals with disabilities or barriers to employment is highly desirable.
  • Ability to work collaboratively with diverse stakeholders.
  • Bachelor's Degree.
  • Strong leadership, organizational, and interpersonal skills.
  • Effective written and oral communication skills.
  • Basic knowledge of serious mental illness and substance use disorder.
  • Basic computer skills (e.g. MS Office suite and Windows).
  • Knowledge of federal, state, and local employment regulations and best practices.
  • Commitment to the mission and values of the Assisted Competitive Employment Services Program.
  • Flexibility and adaptability to changing needs and priorities.
  • Strong problem-solving skills and attention to detail.
  • Comprehensive benefits package designed to support wellbeing and development.
  • Health and wellness resources.
  • Generous PTO.
  • Professional development opportunities.
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