Orleans Enterprises - Assistant Production Manager - FT - GLOW

Arc GLOW•Albion, NY

19h

About The Position

Assist Production Manager by supporting all activities that provide high quality, daily customer support services to a variety of customers being served from the production facilities. Ensure that customer delivery and quality needs are being met to promote ongoing, positive relationships. Essential Functions: Correspond daily with key staff and customers being servedReceive orders and review inventory with personnel to determine capacity to schedule operations to meet due dates Schedule customer orders and communicate any shortages to Production Manager & Administrative Assistants Investigate quality errors and act to correct their causes in collaboration with Quality & Logistics Manager & Production Staff.Inform the Production Manager of any deficiencies (due dates, quality, and shortages). If the Manager is absent, contact the Administrative staff and Director Supervise production staff daily activities Ensure that production staff is properly trained and cross trained with agency required training and internal operations Schedule and attend appropriate staff meetings, as well as lead in the Managers absence Travel to customer’s locations when needs dictate Verify & validate all time studies for new product & current jobs to meet costing requirements Promote safety with all operations Perform staff evaluations Assist with hiring, and onboarding with staff Ensure confidentiality of people supported Communicate as necessary with rehabilitation staff and people served to ensure quality servicesParticipate in quality assurance and corporate compliance activities as required Ensure Hilltop shipping & receiving documents are accurate Work with outside contracted services and maintenance department to maintain equipment and facilities as scheduled Other related duties as assigned. Non-Essential Functions: Serving on Agency committees Participation in Agency events Participation in outside training Reporting Responsibilities: Reports to: Production Manager Supervises: Group Leaders, Production Workers Knowledge, Skills and Abilities: Mechanical aptitude Mathematical and reading skills Strong computer skillsAble to maintain composure under pressure Able to perform well in a team environment Strong organizational skills Able to plan and schedule production to meet customer needs Able to simultaneously manage multiple priorities and changing demands Demonstrate ability to handle just in time customer orders Able to be trained in safe fork lift operation Physical Requirements: Ability to stand for extended periods of time. Ability to sit, stand, stoop, push and pull.Ability to lift up to 30 pounds Will be required to use various department equipment, including, but not limited to: pallet jack, hand truck, customer supplied tooling and equipment etc., in addition to standard office equipment. Working Conditions: Typical packaging and assembly facility and typical office environment. May be required to work in cold or dirty conditions on occasion. Requires travel to other manufacturing facilities Minimum Qualifications: High school diploma or equivalent Valid NYS driver’s license with a safe driving record per agency policy Experience working in a production environment preferred

Requirements

Mechanical aptitude
Mathematical and reading skills
Strong computer skills
Able to maintain composure under pressure
Able to perform well in a team environment
Strong organizational skills
Able to plan and schedule production to meet customer needs
Able to simultaneously manage multiple priorities and changing demands
Demonstrate ability to handle just in time customer orders
Able to be trained in safe fork lift operation
Ability to stand for extended periods of time.
Ability to sit, stand, stoop, push and pull.
Ability to lift up to 30 pounds
Will be required to use various department equipment, including, but not limited to: pallet jack, hand truck, customer supplied tooling and equipment etc., in addition to standard office equipment.
High school diploma or equivalent
Valid NYS driver’s license with a safe driving record per agency policy

Nice To Haves

Experience working in a production environment preferred

Responsibilities

Correspond daily with key staff and customers being served
Receive orders and review inventory with personnel to determine capacity to schedule operations to meet due dates
Schedule customer orders and communicate any shortages to Production Manager & Administrative Assistants
Investigate quality errors and act to correct their causes in collaboration with Quality & Logistics Manager & Production Staff.
Inform the Production Manager of any deficiencies (due dates, quality, and shortages).
Supervise production staff daily activities
Ensure that production staff is properly trained and cross trained with agency required training and internal operations
Schedule and attend appropriate staff meetings, as well as lead in the Managers absence
Travel to customer’s locations when needs dictate
Verify & validate all time studies for new product & current jobs to meet costing requirements
Promote safety with all operations
Perform staff evaluations
Assist with hiring, and onboarding with staff
Ensure confidentiality of people supported
Communicate as necessary with rehabilitation staff and people served to ensure quality services
Participate in quality assurance and corporate compliance activities as required
Ensure Hilltop shipping & receiving documents are accurate
Work with outside contracted services and maintenance department to maintain equipment and facilities as scheduled
Other related duties as assigned