Assistant Production Manager

Servpro•Evansville, IN

2d•$40,000 - $45,000

About The Position

Join a fast-paced, hands-on environment where your leadership, communication, and project coordination skills support our mission: making it “Like it never even happened.” We’re seeking a driven Assistant Production Manager to help oversee restoration projects, support crews, and ensure outstanding customer service and quality work from start to finish.

Requirements

At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
Strong communication, organization, and leadership skills
Ability to lift a minimum of 50 lbs. regularly; up to 100 lbs. with assistance
Ability to climb ladders, work at ceiling heights, and operate in tight spaces
Ability to work with/around cleaning agents
High school diploma or GED required
Valid driver’s license required

Nice To Haves

IICRC certifications preferred
Associate or Bachelor’s degree preferred

Responsibilities

Ensure accurate scopes of work for restoration projects
Prepare statements of work using industry-specific estimating software
Negotiate with customers and clients for approval of restoration activities
Schedule, coordinate, and oversee crews, assets, and subcontractors
Review job site documentation to support services provided and ensure proper billing and client requirements
Maintain clear written and verbal communication with customers, teammates, vendors, and insurance representatives
Manage production expenses, including labor, equipment, vehicles, and materials
Other duties as assigned
Manage the customer and client experience and overall satisfaction
Provide priority responses to potential customers when needed
Actively participate in recruiting, hiring, and training restoration teammates