About The Position

Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support! Summary: Assist Production Manager by supporting all activities that provide high quality, daily customer support services to a variety of customers being served from the production facilities. Ensure that customer delivery and quality needs are being met to promote ongoing, positive relationships.

Requirements

  • Mechanical aptitude
  • Mathematical and reading skills
  • Strong computer skills
  • Able to maintain composure under pressure
  • Able to perform well in a team environment
  • Strong organizational skills
  • Able to plan and schedule production to meet customer needs
  • Able to simultaneously manage multiple priorities and changing demands
  • Demonstrate ability to handle just in time customer orders
  • Able to be trained in safe fork lift operation
  • Ability to stand for extended periods of time. Ability to sit, stand, stoop, push and pull.
  • Ability to lift up to 30 pounds
  • Will be required to use various department equipment, including, but not limited to: pallet jack, hand truck, customer supplied tooling and equipment etc., in addition to standard office equipment.
  • High school diploma or equivalent
  • Valid NYS driver’s license with a safe driving record per agency policy
  • Five years in a production setting

Responsibilities

  • Correspond daily with key staff and customers being served
  • Receive orders and review inventory with personnel to determine capacity to schedule operations to meet due dates
  • Schedule customer orders and communicate any shortages to Production Manager & Administrative Assistants
  • Investigate quality errors and act to correct their causes in collaboration with Quality & Logistics Manager & Production Staff.
  • Inform the Production Manager of any deficiencies (due dates, quality, and shortages). If the Manager is absent, contact the Administrative staff and Director
  • Supervise production staff daily activities
  • Ensure that production staff is properly trained and cross trained with agency required training and internal operations
  • Schedule and attend appropriate staff meetings, as well as lead in the Managers absence
  • Travel to customer’s locations when needs dictate
  • Verify & validate all time studies for new product & current jobs to meet costing requirements
  • Promote safety with all operations
  • Perform staff evaluations
  • Assist with hiring, and onboarding with staff
  • Ensure confidentiality of people supported
  • Communicate as necessary with rehabilitation staff and people served to ensure quality services
  • Participate in quality assurance and corporate compliance activities as required
  • Ensure Hilltop shipping & receiving documents are accurate
  • Work with outside contracted services and maintenance department to maintain equipment and facilities as scheduled
  • Other related duties as assigned.

Benefits

  • health insurance
  • company-paid life insurance
  • 401K
  • generous paid time-off
  • continuing education support
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