Assistant Produce Manager
About The Position
Description Duties and Responsibilities Customer Service & Sales Engagement Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly, and efficient service. Assist customers with product suggestions and make intercom announcements as needed. Engage in suggestive selling and other sales techniques through telephone interactions, in‑store announcements, and one‑on-one customer engagement. Answer and respond to incoming calls professionally; receive and resolve customer complaints, escalating to the Store Director when appropriate. Department Operations & Production Assist with daily operational planning and monitor production processes to ensure adherence to company procedures and profitability goals. Follow and uphold all department standards related to Fresh Made procedures, product freshness, and quality. Implement correct product preparation techniques using equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine. Produce Preparation, Merchandising & Display Trim, cut, wrap, tray, display, and water produce items. Build and maintain produce displays; rotate stock and remove outdated or spoiled product. Maintain cleanliness and organization of the department, including the produce cooler and work areas. Execute effective promotional and seasonal displays. May oversee the operation and maintenance of the Salad Bar and Fresh‑Made areas (where applicable). Inventory Management & Shrink Control Assist in maintaining proper inventory levels consistent with division directives, ensuring product quantity, quality, and freshness. Stock, rotate, and organize product following company standards. Control shrink and manage cost‑effective practices within the department. Enforce proper code-dating practices for all products in the department. Assist with physical inventory counts every four weeks. Team Leadership & Training Monitor employee productivity and assist with evaluating performance. Help schedule employees to ensure appropriate service levels and adequate coverage. Maintain working knowledge of all department roles, including opening and closing procedures. Train employees on department standards, policies, Fresh Made processes, and recordkeeping requirements. Receiving & Administrative Responsibilities Perform receiving duties including breaking down loads, verifying orders through invoices, inspecting product quality, reporting shortages, and stocking/rotating items. Adhere to all product temperature requirements, storage guidelines, and packaging standards. Process administrative paperwork and maintain accurate department records. Assist with completing and monitoring daily log sheets, Fresh Made production charts, sales and labor documentation, and other required reports. Compliance & Safety Maintain knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensure proper temperature levels are consistently maintained for all products to meet safety and quality standards. Perform all duties in alignment with company safety, sanitation, and compliance expectations.
Responsibilities
- Maintain enthusiastic customer awareness.
- Assist customers with product suggestions.
- Engage in suggestive selling.
- Answer and respond to incoming calls.
- Resolve customer complaints.
- Assist with daily operational planning.
- Monitor production processes.
- Follow department standards.
- Implement correct product preparation techniques.
- Trim, cut, wrap, tray, display, and water produce items.
- Build and maintain produce displays.
- Rotate stock and remove outdated product.
- Maintain cleanliness of the department.
- Execute promotional and seasonal displays.
- Oversee Salad Bar and Fresh-Made areas.
- Assist in maintaining proper inventory levels.
- Stock, rotate, and organize product.
- Control shrink and manage cost-effective practices.
- Enforce proper code-dating practices.
- Assist with physical inventory counts.
- Monitor employee productivity.
- Help schedule employees.
- Maintain working knowledge of all department roles.
- Train employees on department standards.
- Perform receiving duties.
- Adhere to product temperature requirements.
- Process administrative paperwork.
- Assist with completing and monitoring daily log sheets.
- Maintain knowledge of company policies.
- Ensure proper temperature levels.
- Perform all duties in alignment with company safety, sanitation, and compliance expectations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
