Assistant Practice Manager

Lightwave Dental • Christiansburg, VA

20h • Onsite

About The Position

At Real Life Dental, our patients are our highest priority. Our dentists and team give our patients full attention, offering a full range of services. We provide quality care in a warm, relaxing environment and use the latest technologies to ensure precise, comfortable treatments. We are committed to our patients’ smile and comfort, and work hard to help them achieve and maintain a healthy smile for life. Real Life Dental is a growth-focused, team-driven dental practice committed to doing things the right way—for our patients and for our people. Our culture is built on Fanatical Patient Focus, Obsessive Commitment to Excellence, Radical Candor, Infectious Enthusiasm, and Creative Advantage, which means clear expectations, open communication, and a team that supports each other while holding a high standard. The Assistant Practice Manager is a key leadership position within the practice. You’ll work closely with the Practice Manager to support daily operations, develop the team, and help drive a consistently excellent patient experience. This role is ideal for someone who enjoys both people leadership and operational excellence, and has experience as a treatment coordinator, front desk lead, or a dental office manager, and is ready to grow into a larger leadership position.

Requirements

• Minimum 2 years of dental experience required (front office or leadership preferred)
• Strong organizational and multitasking skills
• Clear, confident communicator
• Ability to lead with both accountability and empathy
• Comfortable working with goals, systems, and performance metrics
• Interest in long-term growth and leadership development
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situation, determine risks, and find solutions to prevent future issues and resolve recurring defects

Responsibilities

• Support the flow of the office to ensure an efficient, organized day
• Help lead morning huddles and keep the team aligned
• Address challenges in real time with a calm, solutions-focused approach
• Support onboarding and training of new team members
• Reinforce expectations, systems, and office culture
• Provide coaching and accountability in a constructive, professional way
• Ensure each patient interaction reflects a high level of care and attention
• Assist with resolving concerns in a thoughtful and timely manner
• Support treatment acceptance through clear communication
• Assist in tracking and improving key practice metrics
• Support schedule optimization and daily production goals
• Help maintain strong systems around follow-up and case completion

Benefits

• Health and vision insurance
• PTO
• 401 (k)
• Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed