Assistant Portfolio Manager

Invitation Homes • Charlotte, NC

31d • $19 - $33

About The Position

Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation's premiere home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents. The market teams include our Leasing and Property Management teams as well as our Rehab, Turns & Maintenance professionals. Together, our talented teams create excellent resident experiences from the time the resident moves in to the home, throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they can't refuse! We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today! We're looking forward to getting to know you! Job Summary The Assistant Portfolio Manager assists the Portfolio Director in the day-to-day operation of managing single-family home rentals which includes entering monthly move-ins, move-outs, and rentals. Working with residents from move-in to move-out, Assistant Portfolio Managers will attend to residents' requests, accounts receivable.

Requirements

• Minimum of two (2) years of administrative experience in Property Management or related field
• Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
• Availability to work a flexible schedule based on business need
• Customer service oriented; strong communication, organizational and interpersonal skills
• Positive, can-do attitude with a commitment to excellence and achieving goals
• Working knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office Applications
• Ability to deal effectively with diverse situations
• Can effectively work independently and as a member of various teams and committees
• Ability to multi-task
• Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
• Must maintain professional appearance and comply with prescribed dress code policy
• Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
• Ability to work weekends and non-traditional holiday if needed, not consistent
• Must be reachable via phone, except during approved time off
• Must provide basic hand and power tools
• Extensive travel within assigned portfolio required

Nice To Haves

• Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)

Responsibilities

• Assist Portfolio Manager(s) in managing a portfolio of single- family residential homes in accordance with company objectives and metrics
• Assist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
• Provide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely manner
• Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database
• Responsible for all cash handling and accounts receivable management; post daily deposits
• Assist in oversight of maintenance operation
• Other duties as assigned

Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Number of Employees: 1,001-5,000 employees