Assistant Patrol Director
About The Position
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. The Assistant Director of Ski Patrol helps lead daily patrol operations supporting safety, emergency response, staff supervision, training, and administrative functions. The role also requires broad operational knowledge across Snowmaking, Grooming, Lift Operations, and Summer Mountain/Bike Operations to ensure coordinated mountain decisions and informed daily decision-making. The Assistant Director acts as the department lead when the Director is absent and plays a key role in emergency response, operational readiness, and ongoing improvement of patrol operations. This role has the flexibility to be classified as seasonal, flex-year round, or year-round. The compensation range for this role is $50,000 - $65,000 annually, based upon experience.
Requirements
- High school diploma or equivalent required: additional education preferred
- Minimum of 3-5 years of ski patrol experience, with progressively increasing responsibility and demonstrated leadership capability
- Current Outdoor Emergency Care (OEC) certification
- Advanced to expert skier or snowboarder
- Fully trained and proficient in toboggan operations
- Demonstrated ability to lead and supervise teams in a fast-paced, high-risk operational environment
- Strong judgment and decision-making skills, particularly during emergency situations
- Effective communication and collaboration skills across departments and leadership levels
- Ability to manage competing priorities while maintaining safety and service standards
- Must have valid US driver’s license, with a record that meets Company guidelines
- High level of physical fitness and ability to meet the physical demands of ski patrol and bike patrol work
Nice To Haves
- EMR, EMT, AEMT or Paramedic preferred
- Experience supporting summer patrol, bike patrol, or off season mountain operations preferred
Responsibilities
- Supervise, coach, and support Patrol staff across winter ski operations and summer bike patrol operations
- Assist with hiring, onboarding, training, payroll tasks, and ongoing development of patrol personnel
- Provide day-to-day direction, task delegation, and operational oversight
- Participate in performance feedback, seasonal and annual reviews, and corrective action processes in partnership with the Director
- Maintain strong leadership visibility on the mountain and model professionalism, safety, and accountability
- Support daily mountain operations through coordination with Snowmaking, Grooming, Lift Operations, Activities, Events and Summer Operations teams
- Attend daily Mountain Operations meetings as assigned and represent Ski Patrol when the Director is unavailable
- Contribute to operational decisions related to terrain openings and closures, weather response, trail conditions, and guest safety
- Support seasonal transitions between winter and summer operations, including staffing readiness and operational handoffs
- Respond to on-mountain emergencies including medical incidents, rescues, evacuations, and guest or employee injuries
- Provide emergency medical care, transportation, and documentation in accordance with resort, state, and patrol protocols
- Support emergency response related to lift-served mountain biking operations during the summer season
- Participate in advanced rescue operations including backcountry rescue, lift evacuations and accident investigations
- Perform snowmobile or other patrol-related vehicle operations as required
- Participate in emergency preparedness drills and evacuation procedures
- Support development and execution of patrol staffing schedules to ensure adequate coverage and operational readiness
- Review, monitor, and approve timecards in accordance with payroll deadlines, labor regulations, and resort policies
- Assist with seasonal staffing planning and performance review cycles
- Operate within established departmental budgets and staffing plans, following budget guidance provided by the Director of Ski Patrol & VP of Operations
- Monitor labor utilization and staffing efficiency and escalate concerns or recommendations as appropriate
- Ensure accurate documentation and administrative compliance related to patrol operations
- Support patrol training programs, certifications, and continuing education requirements
- Assist with operational readiness drills and safety training across winter and summer operations
- Ensure adherence to state regulations, medical protocols, and resort safety standards
- Maintain required certifications and stay current on industry best practices related to patrol operations and emergency care
Benefits
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail + F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
