Assistant Pastry Chef (FT)

Dickies Arena•Fort Worth, TX

2d•Onsite

About The Position

Assistant Pastry Chef (Full-Time) Trail Drive Management Corporation Dickies Arena of Fort Worth, TX Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). Dickies Arena hosted 172 events in our last fiscal year, in first quarter of 2023 was ranked 4th in the world for gross ticket sales by Billboard and was nominated for Arena of the year by the Academy of Country Music for the 2nd consecutive year. Our team is growing, and we are looking for energetic and motivated individuals to join us on the journey! The Full-time Pasty Chef will oversee all dessert production in the respective areas of Concessions, Suites, Clubs/ Catering in the Pastry Chefs absence, along with menu/feature development, & event-based planning for all other Food & Beverage outlets. The Full Time Pastry Supervisor will work closely with the Pastry Chef as well as the Culinary Team, and FOH counterparts to ensure quality selections are available on an event-by-event basis with consideration of the anticipated guest demographic, and directions given by the Pastry Chef. They are also responsible for making sure food quality and sanitation are maintained to the highest of standards. They will assist in the establishment and achievement of financial targets including, but not limited to labor and food cost. The Full Time Pastry Supervisor will need to have a well-rounded baking background, but still be able to assist in all F&B outlets if needed.

Requirements

2+ years of culinary baking experience.
Previous experience in high volume, complex food service operations; sports and/ or entertainment venue strongly preferred.
Comprehensive knowledge of baking, pastry, and chocolate work, with a focus on quality, production, sanitation, food cost controls, and presentation
Demonstrate ability to complete projects in a reliable, productive, and expedient manner while adhering to strict deadlines.
Keyboarding skills and computer proficiency with software knowledge including MS Office
Excellent verbal and written communication skills
Ability to problem solve and prioritize multiple tasks in a fast-paced, high-energy environment
Ability to work independently and in a team environment
Able to communicate effectively with management team, guests, and team members
Superior internal and external customer service experience
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts including nights, weekends, and holidays
Must be able to work in fluctuating temperatures
English reading, writing, comprehension, math, and computer skills required
Ability to taste and evaluate food products
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift

Nice To Haves

Experience with computerized work force management software strongly preferred
Experience with inventory and order management software strongly preferred

Responsibilities

General supervision over bakerys part time team members.
Following recipes to create pastries, cookies, and other baked goods
Developing new and unique recipes to feature on the menu
Keeping stock of the kitchen's inventory
Oversee all dessert production in the respective areas of Concessions, Suites, Clubs/ Catering in the Pastry Chefs absence
Menu/feature development
Event-based planning for all other Food & Beverage outlets
Work closely with the Pastry Chef as well as the Culinary Team, and FOH counterparts to ensure quality selections are available on an event-by-event basis with consideration of the anticipated guest demographic, and directions given by the Pastry Chef.
Making sure food quality and sanitation are maintained to the highest of standards.
Assist in the establishment and achievement of financial targets including, but not limited to labor and food cost.
Partner with the Dickies Arena Food and Beverage department leadership team to ensure a successful arena F&B operation
Assist with the establishment and enforcement of Dickies Arena policies
Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
Support the concept development and overall operating plan establishment for all food and beverage areas as it pertains to dessert options and pastry needs
Drive the development of unique and signature dessert menus, recipes, special features, etc. for the venue with consideration to seasonal opportunities and industry trends
Assist in the hiring, training, scheduling and daily oversight and mentorship of bakery team members
Ensure all bakery team members have the tools necessary to complete their jobs
Ensure consistent execution of all recipes, training, and accountability of the culinary team
Operate and manage the pastry section of a kitchen, working together with the other chefs
Decorate and present pastries and baked goods in a tasteful and beautiful way
Monitor and order ingredients, supplies and equipment through the Executive Chef
Meet with customers to discuss custom-made desserts or baked goods for special occasions
Ensure the bakery section of the kitchen adheres to health and safety regulations, conduct daily walkthroughs to assess equipment, cleanliness, etc
Monitor, inspect and assess baked goods throughout the venue daily establish and maintain proper par levels/ inventory levels are being met in accordance with event calendar
Conduct and oversee the inventory management aspects of the pastry kitchen/ bakery department
Responsible for ensuring exceptional and consistent food quality, presentation, and production
Follow and enforce policies associated with the safe service of all alcoholic beverages
Engage with venue guests, as well as team members to ensure exceptional hospitality is always received
Build and maintain strong relationships with venue staff, guests, subcontractors, etc.
Responsible for enforcing, executing, and maintaining all safety, security, and sanitation standards throughout the venue
Regularly obtain feedback from guests to improve operations.
Thoroughly and accurately use all selected systems (Purchasing, Eatec, Work Force Management and more)
Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team