Assistant Parts Manager

Wagner International-posted 11 months ago

$61,509 - $81,934/Yr

Full-time • Mid Level

Aurora, CO

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

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Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. The Assistant Parts Manager is responsible for the safe, efficient, and profitable operation of the Parts Department and is responsible for conducting business in a manner that reflects the company's vision of working as 'One Professional Team.'

In conjunction with Branch manager, develop and manage department budget
Implement and adhere the company safety culture and policy in current and new employees
Maintain parts department expense accounts and audits, following correct procedures for expense accounts
Evaluate and plan facilities needs for required equipment, recommend changes to branch manager
Manage new, exchange and reman parts inventory for accuracy, and provides necessary reports
Ensures that exchange and core returns parts business meets or exceeds CAT's standards and dealership goals
Maintains and executes CPS / 6S methodology in the parts and warehouse areas
Works closely with manager in policy matters as pertains to the parts operations
Ensures the best freight accommodations for customers in alignment with company objectives
Development of personnel to maintain or achieve customer loyalty
Establishes and maintains close relationships with field and office personnel of Caterpillar Inc.
Establishes and maintains close relationships with service department supervisors and parts supervisors in other stores
Supports Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information
Manages customer communications, and resolving customer complaints and concerns
Assists customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts
Other duties as assigned by manager

High School Diploma or GED
College coursework in Business or related field or equivalent combination of education and experience
2+ years in a warehouse position
2+ years supervisory/management experience
5+ years administrative/clerical experience
5+ years customer service experience
3-5 years sales experience

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

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