Assistant Parts Manager

Midwest Peterbilt Group•Lincoln, NE

7h•Onsite

About The Position

The Assistant Parts Manager will assist the Parts Manager in the overall direction, coordination, and evaluation of the Parts Department. The Assistant Parts Manager will directly supervise sales workers and warehouse personnel. These duties will be performed in accordance with the Company’s policies and procedures.

Requirements

High School graduate or GED; or equivalent combination of education and experience
5 years’ experience in heavy-duty truck parts required
The ability to read and understand information and ideas presented in writing and spoken words
Able to communicate information and ideas in writing or verbally so others will understand
Able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Able to resolve complaints and problems as they arise from customers and employees
Must have the ability to develop and motivate a team of 20 or more employees
The ability to perform basic math as well as calculating figures and amounts such as discounts, interest, commissions, percentages, and statistics
Must interact well with managers, customers, and the general public
Must have a valid driver’s license and meet insurability requirements with the Company’s insurance company
Daily operation of a computer and other office machines
Occasionally lift up to 75 pounds
Daily noise level is usually moderate
Daily exposure to moving mechanical parts
Daily will sit, stand, walk, reach, handle, finger, feel, talk, hear, and see
Occasionally will stoop, crawl, kneel, climb, and balance

Nice To Haves

Prior management experience preferred

Responsibilities

Provide customer service by responding to customer inquiries and complaints
Assist the Parts Manager in supervising employees engaged in sales, inventory taking, or in performing services for customers
Assist the Parts Manager in hiring, firing, advancement, performance reviews, and disciplinary procedures of the parts personnel
Enforce safety, health, and security rules
Assist parts front and back counter persons with customers and mechanics
Keep informed of new products
Complete training requirements for the parts department
Attend scheduled parts meetings
Review stock aging report for returns of obsolete parts
Submit parts orders for emergency and special orders
Post parts received into inventory
Prepare claims for damaged parts and shortage of parts