Dealership Assistant Parts Manager

Lithia & Driveway•Helena, MT

15d

About The Position

Lithia Chrysler Jeep Dodge Ram of Helena Assistant Parts Manager If you are an Automotive Parts professional who wants to get your career in gear, come and take the journey with one of the largest and most successful retail automotive teams in the nation. Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.

Requirements

2-4 years automotive parts department experience
Excellent Communication, Time Management and Basic Accounting skills.
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

The Assistant Parts Manager assists in the management of all Parts Department activities, ensuring exceptional customer service and the attainment of Lithia’s performance targets.
This individual assists in the hiring, training and development of all Parts personnel.
The Assistant Parts Manager serves as the liaison between the store and Support Services Fixed Operations, ensuring compliance to all company policies and procedures.
Ensure employees are properly trained to meet department, store and customer needs.
Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching and mentoring.
Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
Ensure full compliance with all procedures, policies and rules regarding the maintenance of warranty parts as set by the manufacturer
Ensure core, warranty, manufacturer and aftermarket parts returns are processed accurately, timely, and in full compliance with all policies and procedures
Assure stocking levels are sufficient to meet customer demands.
Inventory investment to produce 6-8 turns per year to ensure maximum return on investment and customer satisfaction.
Utilize inventory reports to manage inventory levels daily.
Identify areas not aligned with department goals and take action to resolve.