Assistant Outlets Manager

Marcus Corporation•Lake Geneva, WI

About The Position

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Assistant Manager of Outlets at the Grand Geneva Resort & Spa, you’ll take charge of a diverse array of dining experiences, assisting in overseeing everything from the vibrant Grand Café and Grand Central to the Lobby Lounge, In-Room Dining, and the lively Pool Bar. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Requirements

Position requires a minimum of 1 year previous Food & Beverage and supervisory experience.
Strong knowledge of Food & Beverage operations and preparation techniques.
High school diploma required. College degree not required but equal work experience is required.
Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.
Ability to work a varied schedule including nights, weekends and holidays.
Clear, concise written and verbal communication skills.

Responsibilities

Assist in managing daily food and beverage operations, including scheduling, cost control, and guest relations.
Have full knowledge of the menu and wine list, including preparation and service standards.
Maintain clear and consistent communication with the culinary and management teams.
Present ideas and concepts to management, peers, and staff persuasively.
Foster a strong guest service attitude in all employees.
Provide leadership to help departments meet their goals and objectives.
Effectively communicate and inspire employees to achieve set goals.
Address and resolve guest complaints regarding service, products, or staff.

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!