Assistant Outlet Manager for Food & Beverage

Makeready LLC•San Antonio, TX

About The Position

Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of storied heritage. Located just steps from the Alamo, this Historic Hotels of America landmark stands as a true Texas icon. The Outlet Food & Beverage Manager will be responsible for assisting the restaurant General Manager with supervising team members, managing payroll and restaurant operations.

Requirements

Prior experience in restaurant management is required
Prior team leadership required
Professional, personable and courteous personality
Attention to detail; highly organized
Able to work in a fast-paced environment; able to pivot in between multiple assignments effectively
Required to stand; walk; be able to use hands to assist in serving, clearing and cleaning as needed
Able to bend and kneel
Must be able to lift objects weighing up to 50 pounds
Adhere to Makeready & property policies and procedures as defined

Responsibilities

Assist the General Manager, Executive Chef, and other culinary leaders in ensuring that service is run responsibly and professionally; meeting and exceeding all guest experience
Assist with managing the Front and Back of House team members; ensuring coverage, presence and professionalism
Demonstrate and uphold all expectations for service standards that are to be followed by all team members
Demonstrate and uphold company time and attendance policies
Demonstrate and uphold all appearance standards for your experience, including appropriate uniform items are worn and are clean and wrinkle-free, and that proper hygiene and grooming standards are met during each shift, for all team members
Assist guests with requests, complaints and any issues that may arise
Assist in managing invoices and forecasting/budgeting as needed
Coordinate communication between front of the house and back of house team members
Prepare team members’ schedules
Process payroll
Assist with New Hire training
Monitor compliance with service standards and uniform requirements
Adhere to safety guidelines
Ensure that the restaurant is presentable, tidy and up to safety code standards
Adhere to Makeready's Guiding Principles
Additional duties and assignments as assigned