Assistant Outlet Manager - Hilton Austin

Hilton Worldwide•Austin, TX

29d

About The Position

Are you seeking a thrilling opportunity to be part of a world-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences? ..Look no further than Hilton Austin Conference Center! We are seeking a Restaurant Outlet Assistant Manager to join our team. Nestled in the heart of downtown Austin, our hotel boasts 800+ guest rooms, 112,000+ square feet of event space and 3 outlets with two unique dining options. Check us out: Food & Drink | Hilton Austin As the ideal candidate, you know how to set the stage for an unforgettable dining experience and can create a warm and welcoming atmosphere that makes every guest feel at home. Your charismatic and innovative leadership approach will be instrumental to build strong relationships and lead our team to think outside the box. In this role, you'll have your finger on the pulse of product and service satisfaction trends, making improvements and adjustments as needed to ensure our guests leave happy and come back for more. And speaking of happy guests, you'll also ensure compliance with health, safety, and alcohol awareness standards to keep everyone safe and having a great time. If you are a trailblazer who is passionate about creating unforgettable dining experiences and driving business growth through effective communication, team development, and financial acumen, then we want to hear from you!

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
Monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
Recruiting, interviewing and training team members
Act in the absence of the manager, as needed
Manage inventory, controls, revenue productions, and other hotel financial statements.

Benefits

Go Hilton travel program
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a discount!
Maternity and parental leave
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Health Insurance coverage for you and your family, including Medical, Dental, Vision
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K with company match

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