Assistant Ops Manager, Conversions - State Farm Stadium

ASM Global•Glendale, AZ

1d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Summary The Assistant Manager, Conversions, provides leadership and direction for the Conversions Department, overseeing the Conversions Supervisors and team to ensure the seamless execution of event setups, teardowns, and daily stadium operations. This position is responsible for developing processes, managing resources, and fostering a culture of excellence, safety, and collaboration. The Assistant Manager, Conversions, plays a vital role in ensuring that all stadium events and activities are executed efficiently and to the highest standards while supporting the professional growth and development of the team.

Requirements

Mechanical skills, working experience in an arena, convention center or stadium strongly preferred.
Strong leadership/instruction skills
Working knowledge of forklift, scissor lift, boom lift and other heavy equipment or ability to get certified within 3 months.
Familiarity with OSHA requirements, knowledge of security and safety.
Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
Capable of working nights, weekends, and holidays.
Ability to converse fluently in both English and Spanish is a plus.
Reliable means of transportation.
Must have AZ driver’s license.
Minimum of 5 years’ experience with stadium set up or equal experience
Ability to use basic computer skills for email, excel, word, etc

Nice To Haves

Ability to converse fluently in both English and Spanish is a plus.

Responsibilities

Provide direct leadership, mentorship, and hands-on support to the Conversions Supervisors and team, ensuring accountability at all levels.
Hold team members accountable through clear expectations, coaching, and corrective actions when necessary to ensure consistent execution.
Enforce high-performance standards by conducting regular quality control checks on all setups, teardowns, and operational tasks, immediately addressing deficiencies.
Manage schedules, assignments, and team workloads to optimize labor efficiency while maintaining quality and safety standards.
Develop and implement performance metrics, checklists, and tracking systems to measure efficiency, accuracy, and overall team effectiveness.
Lead pre- and post-event walkthroughs, identifying areas for improvement and ensuring all conversions meet or exceed stadium and client standards.
Work closely with senior management to proactively address operational challenges, ensuring seamless execution of events and conversions.
Oversee and refine training programs and SOPs, ensuring all team members are fully prepared to execute their responsibilities with precision and efficiency.
Collaborate with other stadium departments to ensure smooth communication and alignment of conversion activities with broader operational goals.
Foster a high-accountability culture by promoting professionalism, teamwork, and continuous improvement within the Conversions Department.