Sonepar USA-posted about 1 year ago
Full-time • Mid Level
Green Bay, WI
10,001+ employees
Merchant Wholesalers, Durable Goods

The Assistant Operations Manager at Viking Electric plays a crucial role in managing location-specific operations functions, supporting standardized processes, and ensuring a positive customer experience. This position involves direct oversight of various associates and collaboration with multiple departments to maintain operational efficiency and quality standards.

  • Assist in managing all location-specific operations functions.
  • Oversee safety, workforce, receiving, shipping, project material management, facility, delivery, counter sales, inventory, and asset management.
  • Provide positive customer experience and accurate order fulfillment within budget constraints.
  • Maintain operational key performance indicators (KPI's) within established quality metrics.
  • Manage workforce including recruitment, development, retention, and performance management of operations associates.
  • Daily management of location operations including productivity, workflow, staffing, inventory, fleet, and customer service levels.
  • Ensure a safe working environment through compliance and education of policies and procedures.
  • Collaborate with Sales, Purchasing, Human Resources, and Corporate Operations for a profitable customer service model.
  • Improve quality standards in service, business processes, inventory control, and loss control.
  • Oversee building, grounds, assets, facility services, and fleet in collaboration with corporate resources.
  • Monthly oversight of annual operating expense budget and operational KPI's.
  • 2 years' experience in operations, logistics, or distribution environment.
  • Supervisory experience preferred.
  • Sales/counter experience preferred.
  • Knowledge of progressive distribution.
  • Salary + Bonus Potential
  • Supportive culture
  • Opportunities for career growth
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