Assistant Operations Manager

Suddath Van Lines • West Columbia, SC

276d

About The Position

This position is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation. The role involves developing a solid understanding of the business scope under the DF Logistics, assisting in recruitment and development of staff, ensuring enforcement of practices and policies, and actively reviewing key performance measurements. The position also requires establishing effective communication with customers and ensuring compliance with local, federal, and state legislation.

Requirements

• High School Diploma, GED, or equivalent required.
• Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
• Minimum of two (2) years' experience in the transportation, logistics, or related industry required.
• Experience working in a dispatch role strongly preferred.
• Valid state driver's license required.
• Intermediate working knowledge of Microsoft Excel, Outlook, Word, and other MS Office products.
• Ability to work in a team environment and demonstrate flexibility and patience.
• Excellent organization, communication, and problem-solving skills.
• Ability to multi-task and manage time effectively.
• Ability to read, speak, and write English to understand and give directions.

Responsibilities

• Support the Operations Manager in overall execution and performance of the operation.
• Assist in recruitment and development of staff and Independent Contractors.
• Ensure practices, policies, and procedures are enforced and consistently implemented.
• Schedule and participate in negotiations with Vendors, Contractors, and Service Providers.
• Assist in development of the plan for annualized equipment, vehicle, and staffing needs.
• Review P&L performance and ensure decisions align with budgetary goals.
• Conduct monthly meetings and training sessions for staff and Independent Contractors.
• Monitor staff and Independent Contractors performance and make recommendations.
• Establish effective communication and relationships with customers.
• Implement and enforce company policies, standards, and procedures.
• Develop, recommend, and help manage the annual operation budget.
• Ensure compliance with Local, Federal, and State legislation.
• Monitor Quality Control Scores and address issues with Independent Contractors.
• Assist in organizing and maintaining Independent Contractor files and equipment.

Benefits

• Competitive wage with a comprehensive benefits package.
• 401(k) plan with company matching.
• Weekly pay for hourly-paid employees.
• Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays.
• Tuition reimbursement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Truck Transportation
• Education Level: High school or GED