Assistant Operations Manager

UPSTATE COIN & GOLD•Centennial, CO

9h•$62,400 - $80,000•Onsite

About The Position

Job Details Job Location: Centennial, CO 80112 Salary Range: $62,400.00 - $80,000.00 Salary/year Keys to Success: Motivated: You are a self-starter who thrives in fast-paced transactional environments and are excited to learn about new industries. Detail Oriented: You have a quick mind for accuracy and have the uncanny ability to spot errors. Innovative: You are a problem solver not content in a job where is it the same thing day in and day out. You want to dive deeper and know the “why” of processes. You enjoy identifying ways to improve workflow. Ambitious: You want to help build something from the ground up and lead by example.

Requirements

Bachelor’s degree in Business Management, Operations Management, or a related field of study; advanced training or certifications highly desirable
Minimum three (3) years of operations management experience in a warehouse, pick/pack/ship, or 3PL environment
Minimum one (1) year of experience in a management or lead role
Occasional travel to the company’s Syracuse, NY location, vendor meetings, off-site training meetings, trade shows, or other business-related functions may be required
Excellent time management skills
Experience working with/managing package delivery vendors and service providers (UPS, FedEx, USPS)
Working knowledge of carrier (UPS) or other third-party automated shipping software system
Excellent analytical and problem-solving skills
Hands-on, “roll up your sleeves” mindset when it comes to leading by example and helping meet daily customer requirements efficiently and with a high level of accuracy
Ability to think on one’s feet and adjust schedules and workflows to adapt to daily changes in demand
Strong written and oral communication skills
Proficient in MS Office and Google Suite tools
Strong working knowledge of OSHA and other related workplace safety requirements

Nice To Haves

Hands-on ERP experience is a plus, NetSuite highly desirable

Responsibilities

Managing, in conjunction with the Operations Manager, all day-to-day aspects of a fast-paced, high sku wholesale processing and distribution operation, including (but not limited to) the following functional areas: shipping, receiving, grading and processing and inventory management
Managing the strict adherence to all applicable operational, health and safety, inventory control, security, and HR-related SOPs in a consistent, fair, and cost-effective manner
Consistently meeting or exceeding all operational and customer service related KPI targets
Identifying opportunities for ongoing process improvements, equipment upgrades, additional training opportunities, staffing changes, and/or workplace health and safety improvements
Delegating tasks as needed while understanding that the accountability for the performance of such tasks remains with this position
Supervise staff of 15-25 to efficiently complete daily, weekly, and monthly objectives in a manner that builds upon our best-in-class service for our wide array of vendors and customers
May assist in hiring, onboarding, performance reviews and disciplinary processes, upon request by Operations and / or HR Manager
Updating all relevant SOPs and training materials on an ongoing basis
Preparation of all required daily/weekly/monthly reports
All other tasks as assigned by management

Benefits

Competitive compensation based on experience
Annual performance bonus opportunity based on meeting/exceeding project management metrics and KPIs
Up to 6% company match on 401(k)
Employer-paid profit-sharing and cash balance plans
Comprehensive medical, dental, vision, and Employee Assistance plans
HSA and FSA plans (pre-tax benefit)
Company paid STD, LTD, Life, and AD&D
Supplemental coverage available, including Critical Illness, Accident, Hospitalization, and Pet
PTO and paid holidays
Employee discounts
Extensive on-the-job training and opportunities for advancement