Assistant Operations Manager

Parallel • North Port, FL

19d

About The Position

The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment. Parallel is one of the multi-state cannabis companies, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

Requirements

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• 1-2 years of supervisory experience
• Microsoft Office Suite proficient to advance level
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
• Excellent verbal and written communication skills with an ability to influence others
• Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans

Nice To Haves

• Proven operations, retail, and cannabis industry experience

Responsibilities

• Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
• Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
• Responsible for driving sales to meet and exceed targets. Assist the Store Manager in meeting all financial goals, including management of the P+L, payroll, and store budgets.
• Successfully prepare for and support company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
• Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance.
• Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals.
• Responsible for the store’s daily presentation including visual direction.
• Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and takes proper action including updates bulletin boards and other communication avenues in store.
• Responsible for staff time management including timekeeping, scheduling, and creating store schedules. Partner with the Store Manager to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.
• Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels.
• Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.

Benefits

• Employee discount
• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees