Assistant Operations Manager | Full-Time | SeatGeek Stadium

Oakview Group•Bridgeview, IL

67d•$65,000 - $80,000•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. The Assistant Operations Manager is responsible for a wide range of tasks that ensure the smooth operation of dining establishments. They hire, train, discipline, and sometimes fire employees to maintain an effective workforce. Their duties also include ordering food, beverages, equipment, and supplies necessary for daily operations. They oversee food preparation and kitchen activities, inspect supplies, equipment, and work areas, and ensure compliance with health and food safety regulations. Additionally, food service managers handle customer complaints about food quality or service, schedule staff hours, assign duties, manage budgets and payroll records, and establish standards for personnel performance and customer service. This role pays an annual salary of $65,000-$80,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025.

Requirements

High School Diploma or GED required.
Experience with event changeovers & the general functions of the Operations Department
Knowledge of supervisory principles, with emphasis in working with & training a "casual" staff.
Ability to climb stairs and lift 50 lbs., unaided.
Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days.

Nice To Haves

Previous ice maintenance and forklift driving experience is highly desirable.
Knowledge of boilers, chillers, refrigeration and ice making helpful.

Responsibilities

Responsible for planning, coordinating, supervising, and performing Event Changeovers
When requested assists/recommends hiring, performs training, scheduling, and supervision of changeover staff.
Perform rink maintenance as assigned.
Oversee all ice installation and maintenance of the ice and its equipment.
Coordinate event logistics as assigned.
Supervise operations staff for non-event tasks as assigned.
Maintain and clean Changeover equipment and areas.
Assist Director of Operations, Operations Manager, Event Manager and with projects as requested.
Adhere to all Venue Management Policies and Procedures.
Ensure staff complies with the requirements of the Occupational Health and Safety Act.
Communicate "assigned task" status with the Operations Manager or Director of Operations (in Manager's absence).
Assist the Event Manager with all facets of Event Coordination.
Assist the Operations Manager and Electrician with all facets of Audio/Video programming and development.
Other duties as assigned by Operations Manager.