Assistant Operations Manager

D.P. Nicoli, Inc. • Woodinville, WA

3d • $75,000 - $90,000 • Onsite

About The Position

D.P. Nicoli is on the hunt for a dynamic Assistant Operations Manager (Dispatcher) to join our team in Woodinville, WA! As the backbone of our operations, dispatch keeps everything running at full speed. In this fast-paced role, you’ll be at the center of the action—organizing schedules, distributing loads, and making sure every customer gets what they need, right when they need it. If you thrive under pressure, love solving problems on the fly, and want to be the driving force that keeps our business moving, this is your chance to step into a role where every day brings excitement and impact. Job Summary: Dispatchers facilitate the logistics and coordinate with customers, sales, drivers and yard employees to ensure we uphold our industry leading customer service. As a dispatcher you need to be able to adapt and organize on the fly and have contingencies set up as fail-safes. It is the dispatcher's responsibility to ensure delivery times are met and the right equipment shows up on site. Dispatchers should have a grasp of inventory as well as yard layout and have their teams lined out for the day, they are to up-hold safety procedures and identify any areas their team is falling short and remedy it. Dispatchers also should be up to date on any DOT standards and follow and implement changes to the team when necessary. Dispatchers should be able to identify delays and hazards and have an open line of communication with drivers and customers.

Requirements

• Read, write and speak fluent English
• Accuracy and attention to detail are essential
• Capable of multi-tasking
• PC literate with enterprise software, Excel and Word skills
• Possess excellent oral and written communication skills
• Time management and organizational skills
• Exercise good judgment in decision making and problem solving
• Strong leadership skills
• Self-directed and result oriented
• College Degree or comparable experience required.
• A minimum of three years experience in operations management, or dispatch.

Nice To Haves

• Previous experience in a rental distribution environment is desirable.

Responsibilities

• Heavy customer service- taking orders from all customers and sales team
• Management of all yard employees and drivers
• Management of DPN truck fleet and forklift maintenance
• Management of all DPN rental inventory, tracking and cycle counting
• Management of ensuring the maintenance and testing of all DPN rental inventory
• Entry of all orders into DPN proprietary ERP system
• Management of all paperwork processing; bill of ladings and return documentation
• Management of all customer invoices and bill outs
• Management of all damage and repairs of DPN rental inventory
• Management of all yard safety and inspections for meeting OSHA and DPN standards for safety and cleanliness
• Manage purchasing of all yard supplies and replacement of DPN rental inventory
• Providing quotes to customers and sales team
• Dispatching of all delivery and return trucking for DPN rental inventory
• Management of all training and certifications of yard and drivers

Benefits

• Employee Stock Ownership Plan (ESOP): Become an owner in the company you help build and secure your financial future.
• Generous Paid Time Off: Enjoy 2 weeks of paid vacation, 5 paid sick days, and 10 paid holidays, including your birthday!
• Employer-Paid Insurance: Medical, dental, and vision benefits are covered by the company for the employee
• Annual Bonus Program: Share in the company's success with an annual bonus.
• Additional Benefits: 401(k) with company match, disability, and life insurance.
• Company Provided Apparel: Receive D.P. Nicoli shirts, jackets, and sweatshirts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager