Assistant Operations Manager

Barrett Distribution Centers • East Bridgewater, MA

1d • $75,000 - $90,000

About The Position

The Assistant Operations Manager, reporting to the Operations Manager, is responsible for managing the day-to-day operational execution of assigned client, area, and/or shift. Including effective labor schedule, flow, efficiencies, supervision, and proper utilization of space, equipment, and resources. The compensation range for this position is $75K-$90K, depending on experience. This shift works 7:00am- 3:30pm, Monday-Friday.

Requirements

• High school Diploma/GED required
• Minimum of three (3) to five (5) years of demonstrated supervisory experience required (preferably in a warehouse or distribution center environment).
• Experience must demonstrate a strong working knowledge of warehouse operations and policies and procedures.
• Working knowledge of 3PL, Supply Chain, and Transportation, WMS system preferred
• Working knowledge of Inventory Control, cycle counts, and a proven track record of inventory accuracy.
• Working knowledge of Lean principles and/or Six Sigma preferred.
• Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word.
• Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
• Experience must demonstrate excellent verbal and written communication skills, as well as organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines and function well in a high-paced and, at times, stressful environment.

Nice To Haves

• Four (4) year college degree preferred
• Working knowledge of 3PL, Supply Chain, and Transportation, WMS system preferred
• Working knowledge of Lean principles and/or Six Sigma preferred.
• Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).

Responsibilities

• Accountable for the safe, efficient, and economical operation of the warehouse for assigned client, area, and/or shift in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, and inventory control.
• Manage all distribution services of assigned client, area, and/or shift, which may include receiving, storing, shipping, handling return/damaged goods, maintenance, and administrative activities to ensure customer requirements and/or KPIs, if applicable, are met in an efficient manner.
• Ensure the operation exceeds customers’ expectations for service and responsiveness.
• Develop, prioritize and direct programs to ensure the efficient and cost-effective operation and utilization of the warehouse for assigned client, area, and/or shift.
• Identify root cause of Nonconformance Reports and implement Corrective Actions Report as needed for assigned client, area, and/or shift.
• Participate in the preparation of budgets, revenue projections, and account analysis of assigned client, area, and/or shift.
• Utilize measurement systems to evaluate productivity, quality, and variance from standards.
• Continually optimize facility storage to minimize the inefficient utilization of space.
• Responsible for maintaining physical inventory accuracy at a defined company rate.
• Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner.
• Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors.
• Partner with the customer to maintain a high level of satisfaction with frequent communication and follow-up on customer concerns and requests.
• Interface with internal partners, including but not limited to Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues.
• In conjunction with the Operations Manager, attract, develop and retain high-performing, diverse talent within the business; build future leaders through mentoring and serving as a role model.
• Responsible for ensuring supervisors, leads, and associates are properly trained on all standard operating procedures, method observations are conducted, and documented per company standards.
• Develop and communicate clear goals and expectations for assigned staff; provide ongoing training and development opportunities.
• Actively leads meetings and effectively communicates daily goals, building, and company-wide information; sets the energy level and tone of the day.
• Champion the GGOB program in the facility. This includes the effective communication of GGOB targets and results and the oversight of mini-games to improve productivity and/or improve our customer’s experience.
• Ensure compliance with OSHA and MSDS regulations.
• Monitor warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized.
• Maintain physical condition of warehouse by planning, inspecting, and issuing work order requests for repair or replacements
• May provide coverage for the Operations Managers in times of absences as well as coverage for other facility Assistant Operation Managers as business needs dictate.
• Perform other related duties as required.

Benefits

• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
• Ongoing training and leadership development
• Profit-sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• Tuition reimbursement
• 401K savings plan with company match
• PTO
• A second-to-none culture where you’ll be treated like family and allowed to excel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees