Assistant Operations Manager, Obstetrics/Gyn

Kaiser Permanente • Sacramento, CA

98d

About The Position

The position supervises ambulatory operations to optimize patient care and support organizational goals. The role involves building and maintaining utilization and productivity reports to achieve performance targets, supervising human resources including orientation, education, disciplinary procedures, and training. The supervisor conducts survey readiness activities, manages budgets, and oversees payroll administration. They ensure standardized care delivery by supporting work streams with significant impact and support data analysis to align strategies and develop plans. The supervisor coordinates resources to ensure proper assignment and utilization, supervises multidisciplinary clinical teams, and manages emergency preparedness programs. Additionally, they contribute to improving operations and technology processes and implement performance metrics with department initiatives.

Requirements

• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Minimum one (1) year of customer or member/patient service experience.
• Associates degree in a business, nursing, health care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR Minimum three (3) years of experience in business operations, clinical health care, or a directly related field.

Nice To Haves

• Knowledge of confidentiality and training practices.

Responsibilities

• Supervises ambulatory operations to support patient care.
• Builds and maintains utilization and productivity reports to achieve performance targets.
• Supervises human resources including orientation, education, disciplinary procedures, and training.
• Conducts survey readiness activities, budget management, and payroll administration.
• Ensures standardized care delivery by supporting work streams with significant impact.
• Supports data analysis to align strategies and develop plans.
• Coordinates resources to ensure proper assignment and utilization.
• Supervises multidisciplinary clinical teams and emergency preparedness programs.
• Contributes to improving operations and technology processes and implements performance metrics with department initiatives.
• Recommends developmental opportunities for others and builds collaborative relationships.
• Solicits and acts on performance feedback and mentors team members.
• Implements and adapts to organizational changes and best practices.
• Fosters open dialogue and motivates team members on collaboration.
• Delegates tasks and decisions appropriately and provides support and guidance.
• Supervises and coordinates daily activities of designated work team or unit.
• Aligns team efforts and measures progress in achieving results.
• Develops work plans to meet business priorities and deadlines.
• Removes obstacles impacting performance and identifies improvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree