Assistant Operations Manager - Front Office

Hyatt Hotels Corp.•Honolulu, HI

33d

About The Position

Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager - Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position requires strong attention to detail and the ability to effectively and interact with guest, other departments, and team members. Staying true to our Regency's purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues. The salary range for this position is $61,800 - $74,100 Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world's best places to work. With more than 130,000 colleagues across more than 70 countries. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests. Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Requirements

Refined verbal and written communication skills.
Progressive hotel Rooms Management experience
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word, Excel, Opera, Kronos, Saflok and Zingle
Must have excellent organizational, interpersonal and administrative skills
A true desire to satisfy the needs of others in a fast-paced environment.
Service oriented style with professional presentations skills

Nice To Haves

Previous experience with Collective Bargaining Agreements
Hotel/Hospitality degree an asset

Responsibilities

Oversight of the Front Office and PBX areas
Training
Staff development
Scheduling
Promote an atmosphere that engages colleagues
Ensures guest satisfaction
Upholds Hyatt's values

Benefits

Tuition, Fitness, and Wellbeing Reimbursement - $1000 per year!
Cell Phone and Dry-Cleaning Reimbursement
Discounted Parking
Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
Roth IRA and 401(K) options after meeting eligibility timeline
Discounted Stock Purchase Options after meeting eligibility timeline
Paid Sick, Vacation, Holiday time and 3 additional paid days off annually for whatever you choose
Paid Family Bonding Time and Financial Adoption Assistance
Free and discounted room nights world-wide
Employee Assistance Program through Compsych
Additional discounts and partnerships via PerkSpot