Assistant Operations Manager - Final Mile

NXTPoint Logistics • La Vergne, TN

66d

About The Position

This position is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation. The role involves developing a solid understanding of the business scope under DF Logistics, assisting in recruitment and development of staff and Independent Contractors, and ensuring that practices, policies, and procedures are enforced and consistently implemented. The position also requires active involvement in learning and reviewing P&L performance, conducting monthly meetings and training sessions, and establishing effective communication with customers.

Requirements

• High School Diploma, GED, or equivalent required.
• Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
• Minimum of two (2) years’ experience in the transportation, logistics, or related industry required.
• Experience working in a dispatch role strongly preferred.
• Valid state driver’s license required.
• Intermediate working knowledge of Microsoft Excel, Outlook, Word, and other MS Office products.
• Ability to work in a team environment and demonstrate flexibility and patience.
• Excellent organization, communication, and problem-solving skills.
• Ability to multi-task and manage time effectively.
• Ability to read, speak, and write English to understand and give directions.

Responsibilities

• Support the Operations Manager in overall execution and performance of the operation.
• Assist in recruitment and development of staff and Independent Contractors.
• Ensure enforcement of practices, policies, and procedures.
• Schedule and participate in negotiations with Vendors, Contractors, and Service Providers.
• Assist in development of annual equipment, vehicle, and staffing needs for budgetary purposes.
• Review key performance measurements and implement process improvement strategies.
• Conduct monthly meetings and training sessions for staff and Independent Contractors.
• Monitor staff and Independent Contractors performance and make recommendations.
• Establish effective communication and relationships with customers.
• Implement and enforce company policies, standards, and procedures.
• Develop and help manage annual operation budget.
• Ensure compliance with Local, Federal, and State legislation.
• Monitor Quality Control Scores and address issues with Independent Contractors.
• Assist in organizing and maintaining Independent Contractor files and equipment.

Benefits

• Opportunities for learning, growth, and career development.
• A culture that values innovation, trust, teamwork, agility, and caring.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees