Assistant - Office Operations

Ascension • Milwaukee, WI

308d

About The Position

The position is within the Family Medicine department at St. Joseph's Hospital in Milwaukee, WI. It is a full-time role scheduled from Monday to Friday, 6:30 AM to 3 PM. The role involves providing administrative and clerical support to patients and customers in a medical setting, ensuring a smooth operation within the healthcare environment.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• 1 year of customer service experience.
• Epic experience preferred.

Responsibilities

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED