Assistant Nurse Manager - Emergency Department - Day

Wellspan Health•CORNWALL Borough, PA

About The Position

Full-time 80 hours bi-weekly 40 hours per week; no weekends or Holidays Hours preferred to support into evening shift with option to work 4 days per week Responsible for providing leadership and oversight of daily operations and activities of clinical staff Assists in ensuring high-quality patient care, operational efficiency, and staff engagement Supports strategic initiatives and may provide direct patient care when necessary The ED is a fast paced environment where nursing staff care for patients of all ages with emergency medical complaints. The high volume GSH ED sees about 45,000 patients each year. Our highly trained staff are supported by a Director, Nurse Manager, Assistant Nurse Managers, Clinical Educators, and On-Boarding Specialists. The ED specific orientation is comprehensive to include care for high risk patients, life threatening conditions and illnesses, as well as care of patients with psychiatric disorders, and lower acuity patients. Certifications covered in orientation are BLS, ACLS, and PALS. Come join our skilled team and work alongside our expert providers, specialists, and ancillary healthcare providers to deliver high quality care to our patients. General Summary Provides supervision of the daily operations and work activities of professional nursing and ancillary services staff on assigned unit. Able to support ongoing operations of department/unit independently as needed. Provides direct patient care as required.

Requirements

Minimum Education: Diploma Program Required or Associates Degree Required or Bachelors Degree Nursing (BSN) or earned within 3 years of hire.
Work Experience: 3 years Charge/leadership experience.
Supervisory experience.
Licenses: Licensed Registered Nurse Upon Hire Required or Registered Nurse Multi State License Upon Hire Required and Basic Life Support Upon Hire Required
Courses and Training: Neonatal resuscitation, as applicable. Upon Hire Required
Knowledge, Skills, and Abilities: Fully competent Clinical Nurse III. Excellent communication/interpersonal, conflict resolution, problem-solving, confrontational and other leadership skills.

Nice To Haves

Emergency Department RN experience.

Responsibilities

In the absence of the Nurse Manager (NM), the Assistant Nurse Manager (ANM) assumes roles and responsibilities of the NM or applicable "one up" position.
Works to support adequate staffing levels and skill mix are maintained for all shifts through the development, preparation and maintenance of staffing schedules that meet department/unit needs and apply to variable census conditions.
Makes appropriate adjustments/assignments to maximize timely patient care. Looks to staffing needs into the next matrix.
Oversees the delivery of patient care. Directs and delegates patient care assignments to staff based on acuteness of patient care needs, staff availability and patient safety.
Ensures current competency of all staff and confirms staff compliance with regulatory requirements. Serves in charge capacity if/when needed.
Actively takes part in the performance appraisal process. Holds staff accountable for performance standards. Mediates staff conflicts and provides feedback concerning performance, behavior, etc..
Collaborates with the Nurse Manager and the Charge Nurse on areas of need on the unit (e.g., problematic flow issues, equipment and supplies issues, documentation issues, patient satisfaction issues and performance issues).
Monitors all high risk and complicated cases and institutes appropriate actions.
Identifies and addresses operational problems and other barriers impeding care or service on-the-spot, and makes recommendations for permanent/long term resolution.
Anticipates and resolves patient/family concerns in a timely manner. Keeps patients and families informed. Protects patient confidentiality by promoting professional staff communications.
Serves as a resource and role model/mentor to charge nurses and staff.
Assists in selecting staff, trains/orients personnel, evaluates performance, prepares work schedules and makes recommendations for personnel actions.
Assists in developing budgets.
Prepares and maintains written documentation as required by the profession and the department.
Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Attends meetings as required. Chairs and/or serves on appropriate committees as requested.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.