Assistant Nurse Manager - Emergency Department - Evenings

Kaiser Permanente • Redwood City, CA

122d

About The Position

In addition to the responsibilities below, this position is also responsible for assisting the implementation of best practice models; assisting the implementation of patient care delivery systems and practice standards in several locations; supporting investigations into patient/family/member concerns regarding patient care and services; supporting collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; allocating resources in assigned clinical areas to ensure appropriate assignment and utilization; supervising the use and maintenance of equipment, supplies and medications; supporting the creation of a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

Requirements

• Minimum two (2) years of experience in patient care delivery.
• Associates degree in a Business, Nursing, Health Care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.

Nice To Haves

• Knowledge of Patient Safety.
• Knowledge of Nursing Principles.
• Knowledge of Emergency Preparedness.
• Knowledge of Evidence-Based Medicine Principles.
• Understanding of Confidentiality.
• Ability to Maintain Files and Records.

Responsibilities

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement.
• Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes.
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate.
• Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources.
• Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Supervises hospital administrative functions to support patient care by facilitating team meetings and/or management decisions and identifying action items, taking into consideration compliance timelines and financial commitments.
• Facilitates and maintains utilization and productivity to achieve performance targets; maintaining and ensuring collection of data, interpreting data, and taking action.
• Supervises cross-functional activities including workplace and patient safety, labor relations, and quality/risk management issues.
• Maintains survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and delivering requested audit documentation, information, and reports.
• Ensures budget targets are met by assuming accountability for appropriate staffing, patient placement, and/or other relevant decisions as required.
• Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Supports large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans.
• Coordinates and monitors daily operational activities involving direct patient care management.
• Coordinates resources in hospital areas to ensure appropriate assignment and utilization.
• Supervises multidisciplinary hospital team(s) and holds team(s) accountable for performance as needed.
• Helps implement emergency preparedness programs; ensuring others are up-to-date with the teams emergency preparedness plan.
• Coaches the team and monitors implementation and delivery on objectives.
• Supervises and coaches the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards.
• Supervises improvements to operations and technology processes by executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency.
• Responds to escalations to improve the performance of operations system processes and address quality and safety issues.
• Monitors strategic plans with the goal of achieving integrated services across the continuum of care.
• Monitors performance metrics to track the success of strategic improvement projects.
• Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment.
• Monitors the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff.
• Ensures compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies.
• Contributes to the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.

What This Job Offers

• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree