Assistant Night Manager Full Time

BJ's Wholesale Club • Portsmouth, NH

1d • Onsite

About The Position

Working closely with the Assistant Club Manager of Merchandise, the Assistant Night Manager is for ensuring merchandise is properly stocked and available for sale, maintaining presentation standards, delivering a positive member experience, and overseeing the nightly execution and performance of merchandise department tasks. The Assistant Night Manager does not have direct supervisory responsibilities but directs the work of the overnight team. Coaches, teaches, and develops all overnight team members to ensure Grand Opening Look Daily (GOLD) standards are in place for our members through excellent merchandising. The Assistant Night Manager teaches, develops, and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. Must complete yearly certification for a forklift license. BJ’s covers any applicable cost associated and training. BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.

Requirements

• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Forklift operator required.
• At least 18 years of age.
• Open shift availability required.
• Must maintain all training and required certifications.
• Complete yearly certification for a forklift license.

Nice To Haves

• High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
• Prior forklift operating and merchandising experience preferred but not required.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Demonstrate inclusive behavior, make ethical choices, and approach your work with a positive and solution-oriented mindset.
• Foster open communication and trust.
• Acknowledge others’ contributions, support team success, and help create a positive, encouraging work environment.
• Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.
• Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience.
• Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary.
• Consistently Delivering GOLD Standards in your club.
• Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets.
• Use supplies responsibly and follow scheduling expectations to help the club stay within labor and supply goals.
• Complete tasks efficiently and accurately and follow best practices to help drive strong club results.
• Learn how your role impacts key club metrics and contribute to overall department performance through consistent execution.
• Collaborate with the Assistant Club Manager of Merchandising to lead overnight tasks, driving performance through effective communication, clear expectations, and hands-on leadership.
• Partner closely with the Assistant Club Manager of Merchandising to carry out key overnight merchandising tasks.
• Assist in coordinating staffing, training, and task execution for forklift operators and merchandising teams, providing support and feedback to ensure efficient and accurate overnight operations.
• Execute key overnight merchandising tasks—including display setup, pallet movement, and sales floor resets in collaboration with the Assistant Club Manager of Merchandising to ensure the club is fully prepared for morning operations.
• Ensure all products are properly merchandised with correct signage and are available in the right quantities across the sales floor by the start of business.
• Follow and implement corporate merchandising plans, resets, and sales initiatives on time and in full, ensuring high standards across all areas of the sales floor.
• Recommend improvements to merchandising strategies based on store conditions, member feedback, and performance trends to drive incremental sales.
• Oversee maintenance and safe operation of overnight equipment and the building, including forklifts, refrigeration, and merchandising tools. Escalate any concerns promptly.
• Operate forklifts safely, perform required inspections, and ensure all team members follow safety and sanitation protocols.
• Lead and validate steel and pallet safety checks, enforce sanitation procedures, and immediately address safety issues. Promote a clean, organized, and hazard-free environment.
• Oversee daily Hot List completion and verify accurate pallet tag placement for all inventory stored in steel reserves during the overnight shift.
• Confirm all required documentation and safety processes are completed during the overnight shift to meet internal and external audit expectations.
• Leverage tools such as the Hot List, NAFS, price sign reports, productivity dashboards, and other electronic reports to guide team focus, confirm execution, and enhance efficiency.
• Partner closely with other Assistant Night Manager(s), Department Managers, and club leadership to ensure overnight processes align with daytime operations and member expectations.
• Uphold and enforce all company policies, operational guidelines, and safety requirements throughout the overnight shift.
• Provide additional support to other departments or initiatives at the discretion of club leadership.
• Ensure consistent presence on overnight shifts to support execution, team engagement, and leadership coverage.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees