Assistant Member Experience Specialist Manager

U.S. Eagle Federal Credit UnionAlbuquerque, NM
458d$67,617 - $67,617

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About The Position

The Assistant Member Experience Specialist Manager (Assistant MES Manager) at U.S. Eagle is responsible for ensuring that members and potential members receive exceptional service across all communication channels. This role involves supervising and developing the Member Experience Specialist (MES) team, providing coaching and support to enhance their performance and career growth. The Assistant MES Manager plays a crucial role in maintaining service quality, handling escalated issues, and collaborating with various departments to achieve organizational goals.

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